--- sourceDocument: Australia Build or modify applications sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Explore # Exploring Now Assist for App Engine {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura Explore the AI capabilities, users, benefits, and workflow for using Now Assist for App Engine to enhance your custom applications with AI. ## Now Assist for App Engine overview {#exploring-now-assist-for-app-generation-enterprise__cf-exploring-parent-overview} Now Assist for App Engine is a powerful application designed to empower developers with the tools needed to supercharge custom applications with AI capabilities. Whether you're enhancing an existing custom application with AI capabilities, or creating a new application that features AI capabilities from the start, Now Assist for App Engine has everything that you need to make developing AI experiences seamless. With Now Assist for App Engine, you can leverage the generative and agentic AI capabilities of the ServiceNow AI Platform. For more information about the tools available with Now Assist for App Engine, see [Tools included with Now Assist for App Engine](https://servicenow-prod.fluidtopics.net/JBG9f5Ca0e9xaCgo4cnAHg "Learn about the tools and applications included with Now Assist for App Engine."). Using Now Assist for App Engine, you can enhance your custom applications with several AI capabilities: skills, AI agents, and agentic workflows. To learn more about each of these capabilities, see [AI capabilities for enhancing custom applications](https://servicenow-prod.fluidtopics.net/WYMQTU3j8MIieNyh_Jm69g "Learn about the AI capabilities available with Now Assist for App Engine that you can use to enhance custom applications, including skills, AI agents, and agentic workflows."). To determine which capability might be the best fit for your custom application, see [Choosing the right AI capability](https://servicenow-prod.fluidtopics.net/Hbn~yMt~G1CicEo2WCu6oA "Choosing the right AI capability for your custom application is important. Learn about the differences between skills, AI agents, and agentic workflows, use cases for each, and when to choose one capability over another."). Using Now Assist for App Engine, you can enhance your custom applications with several AI capabilities: skills, AI agents, and agentic workflows. Starting with version 28.2.4 of Now Assist for App Engine, you can also use the custom app record summarization skill, which enables you to summarize records within custom apps and tables. Use the following resources to learn more about each of these capabilities and which one might be the best fit for your custom application. * [AI capabilities for enhancing custom applications](https://servicenow-prod.fluidtopics.net/WYMQTU3j8MIieNyh_Jm69g "Learn about the AI capabilities available with Now Assist for App Engine that you can use to enhance custom applications, including skills, AI agents, and agentic workflows.") * [Custom app record summarization skill](https://servicenow-prod.fluidtopics.net/8zLeBvJO9zu7NDbxsKgLRw "The Now Assist for App Engine custom app record summarization skill generates AI summaries for the contents of records in custom applications and tables.") * [Choosing the right AI capability](https://servicenow-prod.fluidtopics.net/Hbn~yMt~G1CicEo2WCu6oA "Choosing the right AI capability for your custom application is important. Learn about the differences between skills, AI agents, and agentic workflows, use cases for each, and when to choose one capability over another.") {#exploring-now-assist-for-app-generation-enterprise__ul_mdl_bv4_xgc} ## Now Assist for App Engine users {#exploring-now-assist-for-app-generation-enterprise__cf-exploring-parent-users} {#exploring-now-assist-for-app-generation-enterprise__table_ap4_sz5_bfc__entry__2} | Users | Tasks | |-|-| | Developers | * Build custom AI agents, skills, and agentic workflows and embed them within existing custom applications. * Configure custom app record summarization to enable summary generation in-product and through conversation. * Automate tasks and work within custom app workflows through AI skills, agents, and agentic workflows. {#exploring-now-assist-for-app-generation-enterprise__ul_mxy_1hh_zfc} | | Requesters and fulfillers | Leverage AI agents and skills within custom applications at runtime to complete tasks. | [Tabela 1. Now Assist for App Engine users] {#exploring-now-assist-for-app-generation-enterprise__table_ap4_sz5_bfc} ## Now Assist for App Engine workflow {#exploring-now-assist-for-app-generation-enterprise__section_r14_mzg_zfc} The following list outlines the developer workflow for creating and embedding a custom skill within an application with Now Assist for App Engine: 1. Identify a task to automate as a skill within an existing or new custom application. 2. Engineer a skill using Now Assist Skill Kit. 3. Choose a large language model (LLM), define inputs, and compose prompt text for the skill. 4. Add tools to the skill, such as pulling in data or automating a task within a workflow or subflow. 5. Test and validate the skill using Now Assist Data Kit to optimize the correctness of the skill. 6. Activate and embed the skill within a custom application using an AI agent, UI action, flow action, or the Now Assist panel. {#exploring-now-assist-for-app-generation-enterprise__ol_vvl_jhh_zfc} The process for building and embedding an AI agent or an agentic workflow within a custom application is similar. Developers use AI Agent Studio to create, define, and add tools to the AI agent. They can then deploy the AI agent for use in the Now Assist panel or within an agentic workflow. For more information about creating skills, AI agents, and agentic workflows with Now Assist for App Engine, see [Using Now Assist for App Engine](https://servicenow-prod.fluidtopics.net/iGdVuMzT3hVKUrH0TQsNxQ "Enhance custom applications with generative and agentic AI capabilities."). ## Now Assist for App Engine benefits {#exploring-now-assist-for-app-generation-enterprise__cf-exploring-parent-benefits} {#exploring-now-assist-for-app-generation-enterprise__table_dp4_sz5_bfc__entry__2} | Benefit | Users | |-|-| | Modernize existing custom applications with generative AI agents and skills, including the custom app record summarization skill.. | Developers | | Create skills, AI agents, and agentic workflows capable of handling complex, non-deterministic decision logic. | Developers | | Improve productivity and efficiency by leveraging AI agents and skills to complete tasks. | Requesters and fulfillers | | Understand the contents of a record quickly using the custom app record summarization skill. | Requesters and fulfillers | | Offload manual, repetitive tasks to AI agents and agentic workflows. | Fulfillers | [Tabela 2. Now Assist for App Engine benefits] {#exploring-now-assist-for-app-generation-enterprise__table_dp4_sz5_bfc} ## What to explore next {#exploring-now-assist-for-app-generation-enterprise__cf-exploring-parent-links} To learn more about Now Assist for App Engine, see [Installing Now Assist for App Engine](https://servicenow-prod.fluidtopics.net/iYEp0m0Dg0z3RP0dNnKA0A "You can install Now Assist for App Engine if you have the admin role.") and [Use Now Assist for App Engine](https://servicenow-prod.fluidtopics.net/iGdVuMzT3hVKUrH0TQsNxQ "Enhance custom applications with generative and agentic AI capabilities.").