--- sourceDocument: Australia Build or modify applications sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Add an experience # Add an application experience {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura Use App Engine Studio (AES) to add an experience to your app. Experiences are the interface, or wrapper, for how users interact with your app. Application templates automatically add experiences to your application. {#add-experience__table_ky2_f4k_3tb__entry__4} | Experience | Definition | Example | Reference | |-|-|-|-| | Standard catalog item | A standard catalog item displays a form that users can fill in to create requests, such as a form to request an item or service. Standard catalog items make use of the Request table and produce a request record. In addition, generated request items are linked with a workflow, a catalog task, and any related approvals. Using standard catalog items, users can add multiple items to a cart and generate a request for each requested item. Use a catalog item when you want the service catalog form to generate a request, complete with a workflow, approvals, tasks, etc. | Create a catalog item form, such as a form to request time-off. After submitting the form, a request is created for a manager to approve or reject. | * [Add a standard catalog item](https://servicenow-prod.fluidtopics.net/K3nf1vk15NTYt83qVow9Fw "Add a standard catalog item to your application in App Engine Studio (AES) so users can submit requests for services and offerings.") * [Sample standard catalog item](https://servicenow-prod.fluidtopics.net/aHBau~m_xOTHcwmGk8YInA "A standard catalog item displays a form that users can fill in to create requests, such as a form to request an item or service. Standard catalog items make use of the Request table and produce a request record. In addition, generated request items are linked with a workflow, a catalog task, and any related approvals. Using standard catalog items, users can add multiple items to a cart and generate a request for each requested item. Use a catalog item when you want the service catalog form to generate a request, complete with a workflow, approvals, tasks, etc.") {#add-experience__ul_mmn_tpk_3tb} | | Record producer | A record producer is a simplified type of catalog item that displays a form for users to fill out. The completed and submitted form inserts a new data record in a selected custom target table that you set up. This type of catalog item enables users to create task-based records, such as an incident record (without any of the more complex functionality that comes with using a standard catalog item, such as creating requests). Use a record producer when you want the service catalog form to create a simplified type of record that isn't a request (for example, a task record such as an incident, change, or enhancement, etc.). | Create a service catalog form that generates a task record, such as an incident, instead of a request. | * [Add a record producer](https://servicenow-prod.fluidtopics.net/cR9rFdt7YQKJcL4XwBAH4Q "A record producer enables users to create task-based records, such as an incident record, in apps you create in App Engine Studio (AES) without creating a request. It enables a better end-user experience by standardizing requests using a simplified form.") * [Sample record producer](https://servicenow-prod.fluidtopics.net/cYW5XpRJDlqi4~4h8kUS4g "A record producer experience that you create in App Engine Studio (AES) is a service catalog form that generates a task record, such as an incident, instead of a request.") {#add-experience__ul_vwh_1qk_3tb} | | Workspace | A workspace is a suite of tools that provides agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems. | Create an equipment fulfillment dashboard where employees can request laptops and other items. Workspaces are similar to portals but smaller in scope. | * [Add a workspace](https://servicenow-prod.fluidtopics.net/5jgRFvhNkHqje0CkZbvGBw "Create a workspace using Workspace Builder in App Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems.") * [Using Workspace Builder](https://servicenow-prod.fluidtopics.net/Gq3T5Y88uFKJ~T_X5msRcA "Create a workspace in Workspace Builder before customizing its settings, home page, record pages, lists, and analytics.") * [Edit a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/yp0eDPZeY0fzPLgQa3VlAg "Edit a workspace in Workspace Builder to make customizations.") * [Configure workspace settings in Workspace Builder](https://servicenow-prod.fluidtopics.net/M01DUrIuHdqdjzaU6_1y2Q "Define workspace settings in Workspace Builder to control the basic functionality of the workspace, such as name and record page navigation.") * [Customize a workspace home page in Workspace Builder](https://servicenow-prod.fluidtopics.net/i4D2CTXHGPPm8L3SAzIVSw "Edit the home page for a workspace in Workspace Builder. Adjust what users see when first accessing the workspace, which is a dashboard.") * [Add a record page for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/_nxzDmrALJCY~Fhdo_Qenw "Configure a record page for a workspace in Workspace Builder. Use containers and components to guide a user through an experience. Each record page is linked to only one data table.") * [Create lists for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/jAZn9VXDF2~mB3CDBReG6g "Create list categories in Workspace Builder to add pages that list table records. You can add filter conditions and change columns to create variations on the list.") * [Enable analytics for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/DC~2b~3JFIZBnXVHYLQkjQ "Enable the Analytics Overview for a workspace in Workspace Builder. The Analytics Overview enables users to track and analyze records and usage with dashboards, data visualizations, and insights on the instance.") * [Sample workspaces you can build](https://servicenow-prod.fluidtopics.net/MR1cQamdf7PxaYrwyTA8eA "Workspace Builder provides a basic workspace that includes a home page, record pages, lists, an Analytics Overview, and other functions.") {#add-experience__ul_mts_vpk_3tb} | | Portal | A portal is a site where users inside of your organization can find information, submit requests, and complete business tasks. | Create a self-service portal, or entry point for employees to make requests and browse a knowledgebase, which you can then populate with additional workspaces and catalogs. | * [Add a portal](https://servicenow-prod.fluidtopics.net/HDjzRA6WPETivtRsLJ_WyQ "Create a portal in App Engine Studio (AES) to give your users a site where they can find information, create requests, and complete business tasks.") * [Sample portals you can build](https://servicenow-prod.fluidtopics.net/o7b4w1f4kTaMRsiityciFA "A portal is a site where users inside of your organization can find information, submit requests, and complete business tasks.") {#add-experience__ul_lzc_ypk_3tb} | | Mobile | A mobile experience enables users to access your application from a ServiceNow native mobile app. You must then populate the app with data. | Create a time-off request application for mobile for managers to approve or reject requests in the Now Mobile app on their mobile device. | * [Add a mobile experience](https://servicenow-prod.fluidtopics.net/HLWonRijCwGFfLFwXJKi7A "Add a mobile experience, or interface, to enable users to access your application from a ServiceNow native mobile app. Give your users the ability to perform application tasks from their mobile device using Mobile Studio.") * [Sample mobile experience](https://servicenow-prod.fluidtopics.net/ZlKUHWxf5F_472OFLDp~Vw "A mobile experience enables users to access your application from a ServiceNow native mobile app.") {#add-experience__ul_m2m_cqk_3tb} | [Tabela 1. Types of experiences] {#add-experience__table_ky2_f4k_3tb} * **[Choosing between record producers and catalog items](https://servicenow-prod.fluidtopics.net/cB~5O4qiR8ESX0IeNNmqtw)** Both the record producer and standard catalog item in App Engine Studio (AES) create experiences where users can submit requests through a service portal. However, record producers are more extensible, and enable users to create a record in any table. * **[Add a record producer](https://servicenow-prod.fluidtopics.net/cR9rFdt7YQKJcL4XwBAH4Q)** A record producer enables users to create task-based records, such as an incident record, in apps you create in App Engine Studio (AES) without creating a request. It enables a better end-user experience by standardizing requests using a simplified form. * **[Add a standard catalog item](https://servicenow-prod.fluidtopics.net/K3nf1vk15NTYt83qVow9Fw)** Add a standard catalog item to your application in App Engine Studio (AES) so users can submit requests for services and offerings. * **[Add a workspace](https://servicenow-prod.fluidtopics.net/5jgRFvhNkHqje0CkZbvGBw)** Create a workspace using Workspace Builder in App Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems. * **[Add a portal](https://servicenow-prod.fluidtopics.net/HDjzRA6WPETivtRsLJ_WyQ)** Create a portal in App Engine Studio (AES) to give your users a site where they can find information, create requests, and complete business tasks. * **[Add a mobile experience](https://servicenow-prod.fluidtopics.net/HLWonRijCwGFfLFwXJKi7A)** Add a mobile experience, or interface, to enable users to access your application from a ServiceNow native mobile app. Give your users the ability to perform application tasks from their mobile device using Mobile Studio. * **[Editing an experience in App Engine Studio](https://servicenow-prod.fluidtopics.net/1DGabOzW~SFIHWZod6fAIw)** Use UI Builder, Catalog Builder, or Mobile Studio to tailor your experience to your business needs. Tailor your app's experience to suit your business needs by building interfaces in App Engine Studio (AES), such as for mobile apps or catalog items.