---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Use

# Using Workspace Builder {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a workspace in Workspace Builder before customizing its settings, home page, record pages, lists, and analytics.

## Overview of creating a workspace {#using-workspace-builder__cf-using-parent-workflow}

First, add a workspace and configure its settings. Then, you customize its parts, such a s the home page and record page.

Add and configure the settings of a workspace:

1. [Add a workspace](https://servicenow-prod.fluidtopics.net/4l_HxDU0JWWAZgy1~8pQdg "Create a workspace using Workspace Builder in ServiceNow Studio or App Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems.")

   Create a workspace before customizing it.
2. [Edit a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/yp0eDPZeY0fzPLgQa3VlAg "Edit a workspace in Workspace Builder to make customizations.")

   Define workspace settings to control the basic functionality of the workspace, such as name and record page navigation.

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After you've created the workspace, customize how it will appear to users:

* [Customize a workspace home page in Workspace Builder](https://servicenow-prod.fluidtopics.net/i4D2CTXHGPPm8L3SAzIVSw "Edit the home page for a workspace in Workspace Builder. Adjust what users see when first accessing the workspace, which is a dashboard.")

  Customize what users see when first accessing the workspace, which is a dashboard.
* [Add a record page for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/_nxzDmrALJCY~Fhdo_Qenw "Configure a record page for a workspace in Workspace Builder. Use containers and components to guide a user through an experience. Each record page is linked to only one data table.")

  Use containers and components to customize the record for a workspace.
* [Create lists for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/jAZn9VXDF2~mB3CDBReG6g "Create list categories in Workspace Builder to add pages that list table records. You can add filter conditions and change columns to create variations on the list.")

  Create and customize list categories to add workspace pages that list table records.
* [Enable analytics for a workspace in Workspace Builder](https://servicenow-prod.fluidtopics.net/DC~2b~3JFIZBnXVHYLQkjQ "Enable the Analytics Overview for a workspace in Workspace Builder. The Analytics Overview enables users to track and analyze records and usage with dashboards, data visualizations, and insights on the instance.")

  Add analytics that enable users to track and analyze records and usage with dashboards, data visualizations, and insights on the instance.
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