---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Generate playbook recommendations

# Generate playbook recommendations {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Select the activity definition for a placeholder activity from a list of AI-generated recommendations. The system generates recommendations based on an activity's name and description.

## Antes de Iniciar

* Make sure the playbook recommendations skill is turned on. To learn how to turn on the recommendations skill for playbooks, see [Turn on Playbook recommendations](https://servicenow-prod.fluidtopics.net/3B0fyhmaCANwzTMPCgrTfQ "Turn on the playbook recommendations skill to get recommendations for the activity definition to use in your placeholder activities with AI Search.").
* You can only generate recommendations for placeholder activities in a generated playbook outline. To learn how to generate a playbook outline, see [Generate a playbook](https://servicenow-prod.fluidtopics.net/_9854Rh7sRsAzykGpTXxgA "Provide text directions to Now Assist to generate a playbook outline with placeholder activities.").
* Role required:
  * admin, playbook.admin, pd_author, or a delegated developer permission
  * now.assist.creator
  {#generate-playbook-recommendations__ul_jq2_qgx_tbc}
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## Procedimento

1. In your playbook outline, hover over the placeholder activity and select the recommendations icon (![Now Recommendations icon]()) in the mini-picker.
2. Select one of the recommended activity definitions, if appropriate.  
   Nota:  
   If there are no recommendations listed, then no activity definitions are considered relevant to the activity name and description.
3. **Opcional:** Try updating the Label and Description to improve results.
   1. Open the placeholder activity.
   2. Update the Label and Description.
   3. Under the Activity definition field, select the recommendations button (![Recommendations button]()) to try to generate recommendations again.
   4. Select one of the recommended activity definitions, if appropriate.
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4. Continue on with activity configuration from Step [11.e](https://servicenow-prod.fluidtopics.net/_9854Rh7sRsAzykGpTXxgA#generate-a-playbook-outline__configure-activity-inputs) of the [Generate a playbook](https://servicenow-prod.fluidtopics.net/_9854Rh7sRsAzykGpTXxgA "Provide text directions to Now Assist to generate a playbook outline with placeholder activities.") procedure.
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## Resultado

When your playbook's trigger conditions are met, your playbook runs. As a result, the system creates a Process Execution record and renders user-facing configurations for Playbook Experience. For an example of how to digitize a manual business process that renders as a playbook, see [Create a sample playbook](https://www.servicenow.com/docs/access?context=design-automated-process&version=australia&pubname=australia-build-workflows&ft:locale=en-US).

## O que Fazer Depois

Design the Playbook Experience for your agents and fulfillers in UI Builder. To learn how to design and customize the runtime playbook experience in UI Builder, see [Customizing the Playbook Experience](https://www.servicenow.com/docs/access?context=playbook-customize-playbook&version=australia&pubname=australia-build-workflows&ft:locale=en-US).