---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Automate a manual task

# Automate a manual task with Decision Builder {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Decouple business decisions from application logic by adding a decision table to your application in ServiceNow Studio.

## Antes de Iniciar

Role required: admin or delegated_developer

## Procedimento

1. Navigate to AllApp EngineServiceNow Studio.
2. Select CreateFile.
3. Select AutomationDecision table.
4. Select Continue.
5. In the Name field, enter <kbd class="ph userinput">Choose graphic designer</kbd>.
6. Select Build decision table.
7. Next to Inputs, select (+) Add.
8. On the form, fill in the fields.  
   {#sns-z-tut-automate-task-with-decision__table_srj_jzf_wfc__entry__2}

   | Field | Entry |
   |-|-|
   | Label | Request |
   | Type | Reference |
   | Table | Marketing Design Request |
   | Mandatory | Toggle off |
   [ ]

   {#sns-z-tut-automate-task-with-decision__table_srj_jzf_wfc}

9. Select Add condition column.
10. Select (+) Add condition column.
11. Enter <kbd class="ph userinput">Is external</kbd> for the Condition column label.
12. On the form, fill in the fields.  
    {#sns-z-tut-automate-task-with-decision__table_k4l_4zf_wfc__entry__2}

    | Field | Entry |
    |-|-|
    | Data to evaluate | Field |
    | Field | External field on the Marketing Design Request table |
    [ ]

    {#sns-z-tut-automate-task-with-decision__table_k4l_4zf_wfc}

13. Select Done.
14. Select (+) Add result column.
15. On the form, fill in the fields.  
    {#sns-z-tut-automate-task-with-decision__table_qgb_tzf_wfc__entry__2}

    | Field | Entry |
    |-|-|
    | Result column label | Graphic designer |
    | Result type | Reference |
    | Result table | User \[sys_user\] |
    [ ]

    {#sns-z-tut-automate-task-with-decision__table_qgb_tzf_wfc}
16. Select Done.
17. Select in the line of the empty Is external condition.  
18. Select true.
19. Select OK.
20. Set the true result to Bud Richman.
21. Set the Default result to Howard Johnson.  
22. Select Save.
23. Select Publish.
24. Confirm and select Publish.
25. In the Navigator panel, return to the Marketing Design Request table.
26. Select Flows.
27. Select the Marketing design request created flow.  
28. Select the (+) directly below the Trigger.
29. Select Flow Logic.
30. Select Make a decision.  
31. Set Decision Table to Choose graphic designer.
32. Toggle Use Branches off.
33. Select the Request data pill picker icon .
34. Select Trigger -- Record Created.
35. Select Record.  
36. Select Done.
37. Select the ellipsis on the Update action immediately following the Make a decision action.
38. Select View.  
39. Select the Fields data pill picker.  
40. Select 1 -- Make a DecisionDecision Table Multiple Result RecordResult elementsGraphic designer.  
41. Select Done.
42. Select Save.
43. Select Activate.
44. Confirm your selection by selecting Activate again.