Work on an insurance underwriting task

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Work on a personal insurance underwriting task to evaluate the policy request and analyze risks for an insurance policy customer.

    Before you begin

    Role required: sn_ins_underwrite.b2c_underwriter

    About this task

    The configured workflow automatically generates an underwriting task for an underwriting agent. The task is assigned to the underwriting operations team or an agent based on the assignment rules.

    Procedure

    1. Navigate to All > Financial Services Operations > Workspace.
    2. Click the lists icon (lists icon.).
    3. In the Lists tab, under Personal Underwriting Service Tasks, open the task list.
      • For your assigned tasks, click Assigned to me.
      • For all underwriting tasks, click All.
    4. In the list, select the task that you want to work on.
      To work on a task that is not assigned to you yet, assign it to yourself by clicking Assign to me.
    5. Finish the work that is required to complete the task in your insurance system.
    6. Optional: In the Work notes field, enter any comments that are related to your findings.
    7. In the State field, change the state of the task to Closed Complete to close the task.
    8. Click Update.