---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Enable Claim workspace, Fraud score, and Claim summary pages

# Enable Claim workspace, Fraud score, and Claim summary pages {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable Fraud score and Claim summary pages on the claim case so that a claims manager, adjuster, or processor can view them.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllNow Experience FrameworkUI Builder.
2. Enable the CSM default record page under CSM/FSM Configurable Workspace.  
   For more information, see [CSM Configurable Workspace record pages](https://www.servicenow.com/docs/access?context=csm-config-workspace-record-pages&version=xanadu&pubname=xanadu-customer-service-management&ft:locale=en-US).
3. From the CSM default record page, set the page order.
4. Set the variant conditions on the following record pages.

   | Claims page variant | Navigation to page records |
   | Record page for the adjuster task | To access the record page for the adjuster task, navigate to: CSM Configurable WorkspaceRecordClaim Adjuster Record Page. The record page for the adjuster task is a variant of CSM default record page. For more information, see [CSM Configurable Workspace record pages](https://www.servicenow.com/docs/access?context=csm-config-workspace-record-pages&version=xanadu&pubname=xanadu-customer-service-management&ft:locale=en-US). |
   | Claim workspace page | To access the Claim workspace page for updates, navigate to page collection: CSM default record post-DetailsClaim workspaceClaim Workspace Default. |
   | Fraud score page | To access the Fraud score page for updates, navigate to page collection: CSM default record post-DetailsFraud scoreDefault. |
   | Claim Summary page | To access the Claim summary page for updates: Navigate to page collection: CSM default record pre-DetailsClaim summaryClaim Summary Default. Or navigate to page collection CSM default record post-DetailsClaim SummaryClaim Summary On Adjuster. |
   |-|-|

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{#enable-fraud-score-and-claim-summary-pages-pers__steps_yrz_43y_dyb}

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