---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Properties installed with Financial Services Payment Operations

# Properties installed with Financial Services Payment Operations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Customize the properties that are available with Financial Services Payment Operations.
Note:  
To open the System Properties \[sys_properties\] table, enter <kbd class="ph userinput">sys_properties.list</kbd> in the navigation filter.

You can access
the payment operations properties by navigating to AllPayment OperationsAdministrationProperties.
{#properties-installed-with-payment-operations__table_dcc_wt1_gmb__entry__2}

| Property | Description |
|-|-|
| Number of days to wait until creation of a follow-up claim task sn_bom_payment.claim_follow _up_interval_in_days | The system creates a follow-up claim task for a claim if the claim case is not closed within the number of days mentioned in this property. * Type: integer * Default value: 16 * Location: AllPayment OperationsAdministrationProperties * Learn more: [Work on a claim task for an external refund](https://servicenow-prod.fluidtopics.net/TWYFJxO0bmMqV1XpeO_LgQ "Using a claim task, follow up with the third-party bank for a claim refund.") {#properties-installed-with-payment-operations__ul_dxv_4ft_ylb} |
| Number of days to wait until creation of a follow up inquiry task sn_bom_payment.inquiry_task _folow_up_interval_in_days | The system creates a follow-up inquiry task for the payment inquiry case if the case is not resolved or closed within the number of days mentioned in this property. * Type: integer * Default value: 16 * Location: AllPayment OperationsAdministrationProperties * Learn more: [Work on an inquiry task](https://servicenow-prod.fluidtopics.net/xjcC4Wi6VEHsjO2uaa9vMw "Work on a payment inquiry task to request additional information that is related to an inquiry case from the recipient bank.") {#properties-installed-with-payment-operations__ul_e5c_px1_gmb} |
[Table 1. Properties for Financial Services Payment Operations]

{#properties-installed-with-payment-operations__table_dcc_wt1_gmb}

*[\>]: and then