License usage publisher fields in workspace
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Summary of License Usage Publisher Fields in Workspace
The License Usage Publisher Fields in the workspace provide detailed insights on software licensing for effective compliance management. This information supports ServiceNow customers in understanding their software usage, compliance status, and optimization opportunities.
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Key Features
- Product Results: Contains fields like Unique Product Result Number, Publisher, Product Name, and compliance status, helping identify software usage and compliance levels.
- Software Model Results: Includes details such as the name of the software model and its status, along with metrics on unlicensed installations and potential savings through reclamation.
- License Metric Results: Highlights ownership and requirement of licenses, including metrics for true-up costs and savings opportunities.
- Entitlements: Provides information on the publisher, metric group, and active rights, essential for understanding licensing agreements.
- Removal Candidates: Lists candidates for potential software reclamation, detailing potential savings and the status of each candidate.
- Remediation Options: Outlines actions for compliance, indicating their status and impact on compliance metrics.
Key Outcomes
By utilizing these fields, ServiceNow customers can effectively manage their software licenses, identify non-compliance issues, calculate potential savings, and take appropriate remediation actions to optimize their software usage. This leads to better financial management and compliance with licensing agreements.
Field descriptions for the related lists for publishers in the Publishers page in the License usage view.
Product Results
| Field | Description |
|---|---|
| Number | Unique product result number that is generated during the reconciliation process. |
| Publisher | Publisher of the software. |
| Product | Name of software product. |
| Group | Group to which the product result belongs. |
| Subgroup | Subgroup to which the product result belongs. |
| Latest | Indicates whether this product result is from the most recent reconciliation run. |
| Reconciliation result | Unique reconciliation result number that is generated during the reconciliation process. |
| Status | Status of the product.
|
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. The sum of all Over Licensed amount values from every software model result. |
| Potential savings | Estimated cost of savings if software installations are reclaimed. The sum of all potential savings from all removal candidates. |
| Licensed installs | Total number of installations that are licensed for the product. |
| Unlicensed installs | Total number of installations that are unlicensed for the product. |
Software Model Results
| Field | Description |
|---|---|
| Software model result | Name of the software model. |
| Status | Status of the software model. |
| Unlicensed installs | Total number of installations that are unlicensed for the associated software product. |
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. |
| Potential savings | Estimated cost saved if reclamation candidates are reclaimed. |
License metric Results
| Field | Description |
|---|---|
| Software model | Name of the software model |
| License metric | Name of the license metric that the software license is counted against when reconciliation runs. |
| Licenses owned | Sum of all active rights from entitlements that share a license metric. |
| Licenses required | Sum of rights that are used during reconciliation (allocated plus not allocated and installed). |
| Licenses available | Sum of rights that are not used during reconciliation (rights owned minus rights used). |
| True-up cost | Estimated cost of remediating unlicensed installations that are based on the lowest number of rights needed. |
Entitlements
| Field | Description |
|---|---|
| Display name | Name of the publisher. |
| Metric group | The metric group specific to the publisher. |
| License metric | The license metric for the metric group that the software license is counted against when reconciliation is run. |
| License type | The type determines whether the rights grant full access to the software or if they are being upgraded from a previous version of the software. |
| Active rights | Number of rights to be granted for this entitlement. Note: If an enterprise
contract is attached to the license, the Active rights
field is not shown |
| Purchased rights | Number of rights you purchased. |
| Total cost |
Removal candidates
| Field | Description |
|---|---|
| Number | Removal candidate number. |
| Name | Name of the removal candidate. |
| Publisher | Name of the publisher. |
| Product | Name of the product. |
| Potential savings | Savings to be gained from reclaiming unused software installations. |
| State | State of the removal candidate.
|
| Justification | Reason for becoming a removal candidate.
|
Remediation options
| Field | Description |
|---|---|
| Remediation action | Action to take for compliance.
|
| Status | Status of the remediation option.
|
| Affects compliance | Specifies whether the remediation options affect compliance. |
| Display Name | Specific license metric of the software model result. |
| Actionable rights | Total rights affected by the action. |
| True-up cost | Estimated cost of remediating unlicensed installations based on the lowest number of rights needed. |