Key Features

• Subscription Details Reporting: View numbers of active, inactive, and unassigned user subscriptions grouped by software models. Active subscriptions are those used within the last 90 days, inactive ones have no recent activity, and unassigned represent available licenses not allocated to users.
• Optimization Recommendations: Analyze monthly recommendations for downgrading licenses (e.g., Office 365 E5 to E3, E3 to E1, Microsoft 365 E5 to E3, E3 to F3), and consolidating or reclaiming double licenses to reduce unnecessary expenses. Users can drill down to specific candidates and take actions directly.
• Potential Savings Reports: Understand cost-saving opportunities based on recommended license optimizations. This includes monthly savings for Microsoft 365 and Office 365 licenses as well as Windows Server licenses (for physical hosts and clusters), helping prioritize optimization efforts.
• Microsoft 365 Portal Subscription Details: Access data on purchased subscriptions, including software models, product details, rights assigned and available, and subscription profiles to maintain clear visibility of license allocations.

What This Enables ServiceNow Customers To Do

• Gain enhanced visibility into Microsoft 365 license usage and assignment status to prevent waste from inactive or unassigned subscriptions.
• Identify and act on downgrade opportunities to align license levels with actual user needs, reducing unnecessary spending on higher-tier licenses.
• Consolidate overlapping licenses and reclaim double assigned licenses to optimize license consumption.
• Track and quantify potential cost savings from license optimization efforts, supporting informed decision-making and budgeting.
• Access detailed subscription and usage data through intuitive reports to streamline license management and compliance.