Xanadu IT Asset Management

Release: xanadu
ft:locale: English
ft:publication_title: Xanadu IT Asset Management
ft:clusterId: itam
bundleId: itam
workflow: Technology

IT Asset Management
Software Asset Management
Exploring Software Asset Management
Software Asset Management overview
Now Mobile app for Software Asset Management
Virtual Agent for software requests
Software Asset Management Content Service
Content updates for Software Asset Management
Software models and Software entitlements
Automatic creation of software models
Custom publisher part numbers (PPN)
Software model relationship to software installation
Software license metrics
Unlimited software licenses
Software discovery and normalization
Normalization suggestions for discovery models
Add a software pattern normalization rule
Create a custom file rule to manually define file sets
Normalization of discovery models using machine learning
Duplicate software installations in the Software Asset Management application
Software Asset Management software suites
Software suites inference
Discovery models and software installations
End of Life (EOL) and End of Support (EOS) life cycles
File Signature Normalization
Downgrade Rights
Software license maintenance
License metrics for Microsoft products
Microsoft Per Core licensing rules
Microsoft Per Core (with CAL) licensing rules
Software Asset Management health check
Reconciliation of licenses across global entities
Software reconciliation for compliance
Software reconciliation results
Accurately reporting your software true-up cost
Software license compliance position
Grouping and consumption rules in reconciliation
Use cases for grouping and consumption rules
Determining license compliance through Virtualization Adapter
Software reclamation rules
Add a software reclamation rule
Microsoft SCCM software usage
Components installed with the Microsoft SCCM software usage plugin
Create a reclamation rule to import Microsoft SCCM usage data
Software installation optimization and removal
Allocation management on Software Asset Management
Employee off-boarding process for asset reclamation
Bring your own license or subscription to the public cloud
Licensing rules for BYOL and BYOS
Microsoft Windows and SQL Server infrastructure details reports
Core infrastructure suite (CIS) support for BYOL
Understanding your cluster infrastructure
Executive insights into KPIs using the Asset Management Executive dashboard
Cloud cost simulation
Software asset connections
Configure third-party discovery sources for Software Asset Management
Delete uninstalled software from the Software Installation table
Sample payload for generic software install records
Sample payload for Oracle software install records
Sample payload for VMware software install records
Sample payload for Citrix software install records
Sample payload for BYOL
Use Software Asset Management with Governance, Risk, and Compliance
Using Software Asset Management with Agent Client Collector
Use Software Asset Management and Application Portfolio Management to manage technology onboarding
Software Asset Management Guided Experiences
Install Software Asset Management Guided Experiences
Create entitlements using the guided walk-through
Engineering license servers
Setting up Software Asset Management
Request Software Asset Management
Software Asset Management migration
Configure SCCM for Software Asset Management
Managing software suites
Windows Server cluster license optimization
Create a catalog request to reclaim assets
Close an asset reclamation request
Configuring Software Asset Workspace
Import bulk entitlements in workspace
Create entitlements in workspace
Create maintenance entitlements in workspace
Create Microsoft Software Assurance entitlements in workspace
Create software models in workspace
Create averages for product life cycles in workspace
Run a health check scan for Software Asset Management
Using Software Asset Workspace
Software asset overview
License usage view
Run software reconciliation in the workspace
Add a software removal candidate in workspace
Reclaim software
Create and manage reports in workspace
View your cluster setup in 360 degrees
View calculations for your licenses in workspace
License usage publisher fields in workspace
License operations view
Create device allocation
Copy user or device allocations
Create consumption rules
Link consumption rules to entitlements
View discovered engineering licenses in workspace
View engineering license servers in workspace
Add custom software products in workspace
View custom software product suggestions in workspace
View normalization suggestions in workspace
Revert normalization in the workspace
Manually override edition value in workspace
Manually normalize a software model in workspace
View or create software usage in workspace
View SAP engines in workspace
View SAP users in workspace
Create a custom named user type in workspace
Create custom SAP price lists in workspace
View SSO applications in workspace
View SSO groups in workspace
View SSO users in workspace
Create a software client access record in workspace
Create a resource value record
Create user subscriptions in the workspace
View publisher part number (PPN) suggestions in workspace
Manage phase-wise Software Asset Management implementation
Set the domain-specific property to publish your software products
Publish a specific set of your software products
Remove published software products
Create product install conditions
Create or update an override license cost record
Software asset analytics view
SaaS overview dashboard in workspace
Discovered inventory dashboard
Normalization and content dashboard
Lifecycle management dashboard
Create an end of life workflow request for your software products
Complete the end of life workflow request for your software product
Optimization and savings dashboard in workspace
Engineering License overview dashboard in workspace
Cloud simulator dashboard
Success portal view in Software Asset Workspace
Health check
Value builder
Create a Value builder task
Usage criteria for publisher packs
Success Guides
Microsoft 365 SaaS License Management success guide
Create a Microsoft 365 integration
Validate subscription, installation, and usage data
Import Microsoft 365 subscription entitlements
Reconcile for compliance
Identify savings opportunities
Microsoft 365 license optimization
IBM ILMT setup success guide
View all maturity items for Software Asset Management
Create success goals for Software Asset Management
Create success activities for Software Asset Management
Create a success goal category for software assets
Renewals calendar view
Overlapping usage view
Create demand to rationalize software applications
Create a demand requirement
Content lookup
Install Content library portal for Software Asset Management
Using Software Asset Management classic
Create entitlements in Software Asset Management classic
Create maintenance entitlements in Software Asset Management classic
Create entitlements for Microsoft Software Assurance in Software Asset Management classic
Import bulk entitlements in Software Asset Management classic
Create software models in Software Asset Management classic
View normalization suggestions
View a software job result
Manually normalize a software discovery model
Manually override edition value in classic
Discovered engineering licenses
Software license usage
Run software reconciliation
View software model results
Add a software removal candidate
Reconciliation and product results
View or create software usage in Software Asset Management classic
Create averages for product life cycles in Software Asset Management classic
Add a software client access record in Software Asset Management classic
Add a custom software product in Software Asset Management classic
View publisher part number (PPN) suggestions in Software Asset Management classic
Subscriptions for Software Asset Management
Managed IT Resource types
View license report for the IT Asset Management application
Platform Analytics Solution for Software Asset Management classic
Software Asset Analytics dashboard
Software Asset Management dashboard
Normalization and Content Service dashboard
Engineering License Overview dashboard
Supported software publisher licenses
Software Asset Management publisher pack for Adobe
Integrating with Adobe Cloud
Integrate Adobe Cloud using Service Account (JWT) credentials
Integrate Adobe Cloud using OAuth Server-to-Server credentials
Office 365 & Adobe Cloud dashboard in Software Asset Management classic
Publisher overview for Adobe Systems in the Software Asset Workspace
Software Asset Management publisher pack for Citrix
Create entitlements for Citrix
Software Publisher Analytics dashboard for Citrix in Software Asset Management classic
Publisher overview for Citrix Systems in the Software Asset Workspace
Software Asset Management publisher pack for IBM
Supported IBM license types
IBM PVU and RVU licenses
IBM user-based licenses
IBM virtual processor core (VPC) licenses
IBM License Metric Tool (ILMT) and BigFix Inventory integrations
Integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory using v2 APIs
Request the IBM License Compliance for Software Asset Management application for IBM License Metric Tool (ILMT) and BigFix Inventory integrations
IBM License Metric Tool (ILMT) and BigFix Inventory transform map for v2 APIs
View the peak usage of your IBM software products
View the peak usage of your IBM software products by device
View the devices that are running your IBM software products
Integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory using v1 APIs
IBM License Metric Tool (ILMT) and BigFix Inventory transform maps for v1 APIs
Setting up an IBM License Metric Tool (ILMT) or BigFix Inventory integration for HTTPS
Create a connection to ILMT or BigFix Inventory
Validate your ILMT connection health
Authorized SAM Provider (ASP) integrations for IBM
Virtualization technologies and public cloud platforms supported by IBM Authorized SAM Provider (IASP) integrations
IBM licensing in VMware vSphere environments
IBM licensing in IBM LPAR infrastructures
IBM licensing in public cloud environments
IBM reconciliation for IBM Authorized SAM Provider (IASP) integrations
Setting up an IBM Authorized SAM Provider (IASP) integration
Request the IBM License Compliance for Software Asset Management application for authorized Software Asset Management provider integrations
License metrics added by the IBM License Compliance for Software Asset Management application
Request Anglepoint's IBM Licensing for Software Asset Management application
Upload the IBM software discovery catalog to your ServiceNow instance
Creating a connection for the Anglepoint integration
Create an API user for the Anglepoint integration
Configuring the API authentication method for the Anglepoint integration
Configure OAuth 2.0 authentication for the Anglepoint integration
View the daily aggregated peak usage of your IBM software products
View devices with the highest daily usage of your IBM software products
View product classifications for your IBM components
Specify the virtual machine (VM) managers for which you are tracking IBM licenses
Deduplicating IBM software installations
Enable IBM reconciliation for specific domains
Verify the meta data for your IBM hosts
Software Publisher Analytics dashboard for IBM in Software Asset Management classic
Publisher overview for IBM in the Software Asset Workspace
Software Asset Management for Red Hat Enterprise Linux
Red Hat Enterprise Linux socket-pair based licensing
Red Hat Enterprise Linux core-based licensing
Red Hat Enterprise Linux entitlements
Publisher overview for Red Hat in the Software Asset Workspace
Software Asset Management publisher pack for Microsoft
Microsoft 365 integration
Integrating with Microsoft 365
Creating reserve entitlements for Microsoft online services
Create a reserve entitlement for Microsoft online services in Software Asset Management classic
Create a reserve entitlement for Microsoft online services in the Software Asset Workspace
Microsoft SQL Server licensing in container deployments
Licensable Software Products Deployed on Containers report
Manage licenses for Microsoft Visual Studio
Cost-based licensing optimization for Microsoft
Microsoft cost-based licensing optimization example
View realized and potential cost-based licensing optimizations for Microsoft
Optimizing Microsoft SQL Server database and component license consumption
Importing Microsoft entitlements from a Microsoft License Statement (MLS)
Import Microsoft entitlements from a Microsoft License Statement (MLS) in Software Asset Management classic
Import Microsoft entitlements from a Microsoft License Statement (MLS) in the Software Asset Workspace
Windows and SQL Server Infrastructure report
Microsoft dashboards in Software Asset Management classic
Publisher overview for Microsoft in the Software Asset Workspace
Supported Microsoft license types
Software Asset Management publisher pack for Oracle
Oracle Database and WebLogic Server licensing in partitioned environments
Oracle Database and WebLogic Server licensing in soft-partitioned environments
Oracle Database and WebLogic Server licensing in hard-partitioned environments
Oracle Database and WebLogic Server licensing in cloud environments
Oracle Database licensing in multitenant architectures
Oracle Multitenant option use cases
Oracle Database licensing for Standard Editions
Oracle Database options and management packs
Request Data Collection for Oracle Global Licensing and Advisory Services (GLAS)
Feature mapping for Oracle Database options and management packs
Unreported Database Options Usage report
Oracle reconciliation
Set up domain-specific reconciliation properties for Oracle
Oracle Infrastructure report
Oracle DB Server Deployments per Agreement report
Software Publisher Analytics dashboard for Oracle in Software Asset Management classic
Publisher overview for Oracle in the Software Asset Workspace
Software Asset Management publisher pack for SAP
Tables installed with the SAP publisher pack
Deploy the ABAP program for SAP
Establish an SAP connection
Create entitlements for SAP
Create software models for SAP
Create a custom SAP named user type
Map a role to a named user type
Create custom SAP price lists
Import custom SAP named user types
Import custom SAP price lists
SAP USMM-based optimization
User transaction activity for named user types
View active transaction codes for your SAP users
Self-declaring SAP engine license usage
Self-declare SAP engine license usage in the Software Asset Management classic application
Self-declare SAP engine license usage in the Software Asset Workspace
Software Publisher Analytics dashboard for SAP in Software Asset Management classic
Publisher overview for SAP in the Software Asset Workspace
Software Asset Management publisher pack for VMware
Software Publisher Analytics dashboard for VMware in Software Asset Management classic
Publisher overview for VMware, Inc. in the Software Asset Workspace
Engineering license management
SaaS License Management
Request SaaS License Management
Installed with SaaS License Management
SaaS License Management setup for large companies
SaaS Overview dashboard
Playbook for SaaS integrations
Create a Salesforce CRM integration
Integrate with SaaS applications
Integrating with Adobe Workfront
Integrating with Aha!
Integrating with Asana
Integrating with Box
Integrating with Calendly
Integrating with Cisco Webex
Integrating with Confluence Cloud
Integrating with CrowdStrike
Integrating with Docusign
Integrating with Dropbox
Integrating with Google Workspace
Integrating with GitHub
Integrate with GitHub Enterprise Cloud
Integrate with GitHub Enterprise Server
Integrating with GoTo
Integrating with Jira Software Cloud
Integrating with Looker
Integrating with Microsoft Dynamics 365 and Power Apps
Integrating with Miro Enterprise
Integrating with monday.com
Integrating with PagerDuty
Integrating with Rally
Integrating with Roadmunk
Integrating with Salesforce CRM
Integrating with Salesforce Marketing Cloud
Integrate Salesforce Marketing Cloud using basic authentication
Integrate Salesforce Marketing Cloud using OAuth 2.0
Setting up an SFTP user account in Salesforce Marketing Cloud
Integrating with SAP SuccessFactors
Integrating with Slack
Integrating with SmartRecruiters
Integrating with Smartsheet
Integrating with SurveyMonkey
Integrating with Tableau Cloud
Integrating with Trello
Integrating with Workday
Integrating with Workplace from Facebook
Integrating with Zendesk
Integrating with Zoom
Integrate with SSO providers
Integrating with Azure AD
Integrating with Okta
Create a child alias to set up multiple integration profiles
Viewing your SaaS and SSO subscriptions
Viewing SSO subscription information
SaaS License Connections
Create a custom spoke
Create a custom integration profile
Create a data stream action to get users
Create a subflow to get users
Create a data stream action to get user activity
Create a subflow to get user activity
Create an action to remove a user
Create a subflow to reclaim a user
Create a subflow to get license consumption
Publish a custom integration profile
Create a store app for a custom integration
Review a software reclamation rule
Reclaiming user subscriptions
Reclaim user subscriptions in Software Asset Management classic
Reclaim SurveyMonkey user subscriptions in Software Asset Management classic
Reclaim monday.com user subscriptions in Software Asset Management classic
Reclaim Roadmunk user subscriptions in Software Asset Management classic
Reclaim user subscriptions in the Software Asset Workspace
Reclaim SurveyMonkey user subscriptions in the Software Asset Workspace
Reclaim monday.com user subscriptions in the Software Asset Workspace
Reclaim Roadmunk user subscriptions in the Software Asset Workspace
Disconnect SSO apps
Delete an integration profile
Subscription identifiers for SaaS and SSO applications
Software Spend Detection
Request Software Spend Detection
Software Spend Detection Overview dashboard
Opt in to Content Service
Content Service for Software Spend Detection
Import financial transactions
Manually update transactions
Installed with Software Spend Detection
Software Asset Management administration
Enable sharing information with Software Asset Management content service
Exclude software assets on CIs
Add a custom part number
Add a custom license metric
Custom license metric example script
Specify resource values for your custom license metrics
Refresh processor definitions
Migrate software installations
Revert Software Asset Management customizations
Manage Software Library
Software Asset Management references
Components installed with Software Asset Management Professional
License agreement types
Software Asset Management properties
Discovery models fields
Software installation fields
Normalization statuses
Software model fields
Software model metric attributes
Software entitlement fields
Software model results license metric results fields
Software subscription fields
Entitlement import error fields
Entitlement import error actions
Impact of different license types on software reconciliation
Publisher optimizations for SAP
Publisher optimizations for Red Hat
Publisher optimizations for Microsoft
Publisher optimizations for Adobe
Microsoft Core License Optimization Reports fields
Maturity item details
Maturity stages of your Software Asset Management program
SAM Success Goal Details
SAM Success Activity
SaaS detection report
Reclamation rules
Reclamation rules for Microsoft 365 integration
Microsoft 365 Apps Usage Reports
Pricing model for Oracle Java SE Universal
Software EOL request fields
User device license consumption fields
Domain separation and Software Asset Management
Domain separation and lifecycle reports
Quick start tests for Software Asset Management
Hardware Asset Management
Exploring Hardware Asset Management
Hardware Asset Management subscription
Hardware Asset Management licensing
Licensing framework for Hardware Asset Management solutions
Hardware Asset Workspace
Hardware asset overview
Asset analytics view
DaaS provider view
Inventory view
Asset estate view
Model management view
Content lookup portal for Hardware Asset Management
Procurement view
Contract management view
Success portal view in Hardware Asset Workspace
Asset operations view
Mobile app for Hardware Asset Management
ServiceNow Agent app
Now Mobile app
Asset Management Executive Dashboard
Analytics and Reporting Solutions for Hardware Asset Management
Asset and CI management
Product Instance feature in Hardware Asset Management
Asset life-cycle automation
Hardware Asset Management license exclusion
CSDM framework for HAM
Hardware Model Normalization
Hardware Asset Management flow customization
Return Merchandise Authorization
Integrating Zebra technology RFID system
Asset bundles
Asset reclamation
Asset donation
Pre-allocated assets
Pallet assets
Loaner assets
Stockrooms
Stock rules
Integration with Lenovo for asset warranty details
Zero Touch Refresh
Managing shipments by integrating with third-party carrier applications
Asset Total Cost of Ownership for Hardware Asset Management
Manage onboarding of hardware products using Application Portfolio Management
Repair flow to fix defective hardware assets within a stockroom
Inventory picking for Hardware Asset Management
Managing inventory by putting away assets in the stockroom drop-off location
Zero Touch request flow
Receiving hardware and consumable assets at stockrooms
Asset performance reports in the Hardware Asset Workspace
Configuring Hardware Asset Management
Install Hardware Asset Management
Using Hardware Asset Management
Work with hardware normalization
Opt-in to the Hardware Asset Management Content Service
Import and export content data
Create a hardware or consumable model
Normalize hardware and consumable models
Revert normalization of hardware and consumable models
Add a custom product
Add a custom hardware model
Work with Asset and CI
Create assets
Retire assets
Delete assets
Map asset and CI fields
Map asset state and CI install status
Map asset state and CI hardware status
Consumables life cycle
View consumable assets
Create consumable assets
Consume consumable assets
Return consumable assets to stockrooms
Plan disposal of consumable assets
Manage asset bundles from your inventory
Manage various assets through asset classes
Create an asset class
Create license assets
Set asset states and substates
Add depreciation to an asset
Manage your inventory through pallet assets
Create pallet assets
Add assets to a pallet
Remove assets from a pallet
Delete pallet assets
Using pallet assets for managing inventory
Create fixed assets
Manage pre-allocated assets
Create pre-allocated assets
Allocate a pre-allocated asset
Split a pre-allocated asset
Manage loaner assets
Request a loaner asset
Prepare, deploy, and reclaim loaner assets
Donate assets to charity organizations
Create an Asset Donation Order
Approve or reject an Asset Donation Order
Process an Asset Donation Order
Add a charity organization for donating assets
Exclude assets
Use Advanced Shipment Notification
Use Organization Management
Manage RMA requests
Submit an RMA request
Closing an RMA request
Create an inventory stock order request
Transfer orders for Asset Management
Create a transfer order for Asset Management
Transfer order line asset tracking
Create a disposal order
Use a hardware asset request flow
Audit your inventory
View audit results
Audit results
Scan assets by using ServiceNow Agent app
Request a Hardware Asset Refresh
Manage your expiring contracts for leased hardware assets
Return your leased hardware asset
Buy out your leased hardware asset
Extend your lease contract
Reclaim hardware assets
Submit an asset reclamation request
Close an asset reclamation request
View RFID information of assets
Manage the lifecycle of hardware models with calculated lifecycle templates
Create Calculated lifecycle templates in the Hardware Asset Workspace
Associate a hardware model with a Calculated lifecycle template
Receive asset warranty details from Lenovo
Connect to the Lenovo Warranty API
Track the warranty details of your Lenovo assets
Manage stockrooms
Create a stockroom
Delete a stockroom with assets
Delete a stockroom with no assets
Create a new stockroom type
View stockroom details
Associate a stockroom with service locations
Remove service locations
Exclude a stockroom from service locations
Link stockrooms into a distribution channel
Exclude a stockroom from distribution channels
Create a stock rule
Configure a stockroom for automated sourcing by AI agents
Manage the receiving of assets at stockrooms in the Hardware Asset Workspace
Receive a hardware asset at a stockroom in the Hardware Asset Workspace
Receive assets from inbound shipments at your stockroom in the Hardware Asset Workspace
Import and receive assets in bulk at your stockroom in the Hardware Asset Workspace
Manage stockrooms with inventory reports in the Hardware Asset Workspace
Identify suitable replacement options for assets in the Hardware Asset Workspace
Identify the supply and demand for models within a stockroom in the Hardware Asset Workspace
Identify the supply for open demands in the Hardware Asset Workspace
Track shipments using the integration framework
Creating an integration script include for third-party carrier applications
Connect your ServiceNow instance with a shipping carrier application
Remove a shipping carrier from an integration profile
Create a carrier integration profile
View the carrier integration profile details
Test the integration with the carrier API
Create a shipping carrier record
View hardware asset shipment details
Stale shipments
Continue to track delayed shipments
Track a hardware asset shipment
Track asset location using indoor maps
Assess performance of Hardware Asset Management
Create a success goal for Hardware Asset Management
Create success activities for HAM success goals
Create a success goal category for hardware assets
View all maturity items for Hardware Asset Management
Manage refresh of assets using Zero Touch Refresh
Service Exchange configuration for Zero Touch Refresh
Trigger the assignment of a remote task
Activate the remote task definitions
Configure replacement models for a refresh model
Request a hardware asset refresh through Zero Touch Refresh
Fulfill a Zero Touch Refresh Fulfillment Request
Process a Zero Touch Refresh request
Acknowledge receipt of an asset on a mobile device
Acknowledge receipt of an asset through the Core UI
Configure the Total Cost of Ownership of assets
Create a task rate card in Hardware Asset Workspace
Create a labor rate card in Hardware Asset Workspace
Create a TCO report in Hardware Asset Workspace
Create a TCO report source
Manage and monitor hardware asset performance
Configure settings to monitor asset key performance indicators (KPIs) in the Hardware Asset Workspace
Opt in to model categories to track performance KPIs for hardware assets
Create an operational schedule for hardware assets
Map hardware assets to an operational schedule
Monitor hardware asset performance with Asset KPIs report
View the total time worked on all tasks related to a hardware asset
Manage Hardware Asset Management subscriptions
Opt-in or opt-out of HAM license resource categories
View the license report for the Hardware Asset Management application
Manage hardware asset requests using the Zero Touch request flow
Configure Service Exchange for the Zero Touch request flow
Use the Scratchpad to complete your request fulfillment tasks
Manage Service Catalog items for the Zero Touch request flow
Associate your catalog items with the Zero Touch request flow
Create variables for the catalog item associated with the Zero Touch request flow
Associate a catalog item with a remote record producer
View the variables of a remote record producer
Request a hardware asset through the Zero Touch request flow
Fulfill a provider task
Acknowledge receipt of an asset received through the Zero Touch request flow
Create a provider integration profile
Create a Script Include to transform Scratchpad updates from the provider
View hardware asset requests submitted through the Zero Touch request flow
Manage repair of defective assets in your stockroom in the Hardware Asset Workspace
Request repair of defective hardware assets in your stockroom
Request repair of hardware assets using Service Catalog
Create repair orders for hardware assets in the Inventory view
Request repair of a hardware asset using the Repair option
Fulfill repair orders in the Hardware Asset Workspace
View open repair orders for your stockroom in the Hardware Asset Workspace
Troubleshoot assets requested for repair in the Hardware Asset Workspace
Complete the repair asset task in the Hardware Asset Workspace
Evaluate the repaired asset in the Hardware Asset Workspace
Bulk close asset repair tasks in the Hardware Asset Workspace
Cancel a repair order in the Hardware Asset Workspace
Cancel a repair order line in the Hardware Asset Workspace
Record time worked on asset repair tasks in the Hardware Asset Workspace
Record time worked on a repair task automatically in the Hardware Asset Workspace
Record time worked on a repair task manually in the Hardware Asset Workspace
Pause a repair task in the Hardware Asset Workspace
Manage picking hardware assets within your stockroom for Hardware Asset Management workflows
Enable the Asset pick task for your stockroom in the Hardware Asset Workspace
Add aisles and spaces to a stockroom in the Hardware Asset Workspace
View the open hardware asset pick tasks for your stockroom
Manage asset put away using the Hardware Asset Workspace
Enable the asset put away task for your stockroom
View open put away tasks for your stockroom
Create an Asset put away task
Close an Asset put away task
Manage hardware asset tasks using the Mobile Agent application
Manage hardware asset repair tasks using the Mobile Agent application
View your hardware asset repair tasks using the Mobile Agent application
Start working on a hardware asset repair task using the Mobile Agent application
Record time worked on a hardware asset repair task using the Mobile Agent application
Pause a hardware asset repair task using the Mobile Agent application
Record time worked on a hardware asset repair task manually using the Mobile Agent application
Close a hardware asset repair task using the Mobile Agent application
Manage hardware asset pick tasks using the Mobile Agent application
Start working on a hardware asset pick task using the Mobile Agent application
Record time worked on a hardware asset pick task using the Mobile Agent application
Pause a hardware asset pick task using the Mobile Agent application
Locate and pick the hardware assets in your stockroom using the Mobile Agent application
Manage asset put away using the ServiceNow Agent application
Put away assets using the ServiceNow Agent application
Acknowledge receipt of assets on the Employee Center portal
Update associated Decision tables for HAM flows
Hardware Asset Management reference
Domain separation and Hardware Asset Management
Example Asset Management process
Quick start tests for Hardware Asset Management
Hardware Asset Workspace roles
Stockroom types
Installed with Model Management
Installed with Asset Management
Installed with Hardware Asset Management
Asset record fields
Consumable model fields
Hardware model details
Hardware disposal order stages
Components installed with Hardware Model Normalization
HAM Success Goal Details
HAM Success Activity
Maturity item details
Maturity stages of your Hardware Asset Management program
Task closures that create shipment records
Remote task definition inbound and outbound fields
Decision tables for Hardware Asset Management flows
Service Catalog variable form fields
Asset put away task fields
Now Assist for Hardware Asset Management (HAM)
Exploring Now Assist for Hardware Asset Management (HAM)
Supporting information for Now Assist for Hardware Asset Management (HAM)
Configuring Now Assist for Hardware Asset Management (HAM)
Install Now Assist for Hardware Asset Management (HAM)
Using agentic workflows in Now Assist for HAM
Help manage hardware asset requests workflow
Hardware Asset Management integration with Zero Touch Mobility
Now Assist for Hardware Asset Management (HAM)
Exploring Now Assist for Hardware Asset Management (HAM)
Supporting information for Now Assist for Hardware Asset Management (HAM)
Configuring Now Assist for Hardware Asset Management (HAM)
Install Now Assist for Hardware Asset Management (HAM)
Using agentic workflows in Now Assist for HAM
Help manage hardware asset requests workflow
Device as a Service
Configuring DaaS
Install Hardware Asset Management for DaaS
Managing inbound asset orders for DaaS assets
Create an inbound asset order
Create an inbound asset order line
Select an asset
Pick the selected asset
Prepare the picked asset
Ship the prepared asset
Receive the shipped asset
Managing RMA response orders for DaaS assets
Create an RMA response order
Create an RMA response order line
Assess the RMA asset
Schedule a visit to the customer site
Evaluate the RMA asset
Repair the RMA asset
Evaluate the repaired asset
Ship the asset to the DaaS provider
Receive asset
DaaS reference
Components installed with Hardware Asset Management for DaaS
Asset Management
Exploring Asset Management Workspace
Hardware asset overview
Inventory view
Asset estate view
Model management view
Contract management view
Customize tabs in Asset Workspace
Enterprise Asset Management
Exploring Enterprise Asset Management
Enterprise Asset Workspace
Enterprise asset overview for Enterprise Asset Workspace
Asset Analytics overview for Enterprise Asset workspace
Inventory overview for Enterprise Asset Workspace
Enterprise asset estate overview for Enterprise Asset Workspace
Procurement overview for Enterprise Asset Workspace
Enterprise model management overview for Enterprise Asset Workspace
Normalization overview for Enterprise Asset Management
Contract and lease management overview for Enterprise Asset Workspace
Asset operations overview for Enterprise Asset Workspace
Work management overview for Enterprise Asset Workspace
Admin center overview for Enterprise Asset Workspace
Expanded Model and Asset Classes Store application
OT Asset Management
OT Asset Management licensing
OT Asset Workspace
Enterprise Asset Management for Healthcare
Personalized workspaces for medical and facility industries
Mobile Agent application for Enterprise Asset Management
Model categories
Multi-component models and assets in Enterprise Asset Management
Bulk import of your enterprise models and assets
Enterprise Asset Management normalization
Risk scoring
Zebra MotionWorks RFID integration for Enterprise Asset Management
Enterprise asset reclamation
Asset conditions in Enterprise Asset Management
Asset groups in Enterprise Asset Management
Classification codes
Failure and resolution codes in Enterprise Asset Management
Playbooks for Enterprise Asset Management
Linear assets in Enterprise Asset Management
Knowledge articles for Enterprise Asset Management
Asset Total Cost of Ownership for Enterprise Asset Management
Repair flow to fix defective enterprise assets within a stockroom
Inventory picking for Enterprise Asset Management
Managing inventory by putting away enterprise assets in the stockroom drop-off location
Receiving enterprise and consumable assets at stockrooms
Asset performance reports in the Enterprise Asset Workspace
Configuring Enterprise Asset Management
Configuring Enterprise Asset Management by system administrators
Install Enterprise Asset Management
Install Enterprise Asset Management for healthcare
Install OT Asset Management
Configuring Enterprise Asset Management by enterprise administrators
Opt-in to Enterprise Asset Management Content Service
Create a multi-component model
Create a multi-component asset
Create sites in the Enterprise Asset Management
Create classification codes
Import classification codes
Import enterprise models and assets in workspace
Configure tabs in the Enterprise Asset Workspace
Import and export content data for Enterprise Asset Management
Use Advanced Shipment Notification in Enterprise Asset Management
Revert normalization
Create linear asset types
Create configuration values for risk likelihood
Create configuration values for risk impact
Create configuration values for risk scores
Create a shipment carrier record in Enterprise Asset Workspace
View integration profiles for third-party shipping carriers in the Enterprise Asset Workspace
Create a knowledge article for Enterprise Asset Management
Create a calibration category for your enterprise asset calibrations
Create a quality standard for your enterprise asset calibrations
Create a service frequency for your enterprise asset calibrations
Create a calibration attribute library
View the license report for the OT Asset Management application
Manage failure and resolution codes
Create a source for failure and resolution codes
Create a failure or resolution code
Import failure and resolution codes in bulk
Configure settings to monitor asset key performance indicators (KPIs) in the Enterprise Asset Workspace
Opt in to model categories to track performance KPIs for enterprise assets
Create an operational schedule for enterprise assets
Map enterprise assets to an operational schedule
Configuring Enterprise Asset Management by enterprise asset managers
Create sources for classification codes
Configuring Total Cost of Ownership for enterprise assets
Create a TCO report in Enterprise Asset Workspace
Create a TCO report source in Enterprise Asset Workspace
Create a task rate card in Enterprise Asset Workspace
Create expense lines for closed tasks in Enterprise Asset Workspace
Create a labor rate card in Enterprise Asset Workspace
Configuring Enterprise Asset Management by incident managers
Create an Enterprise Asset Management incident
Resolve and close an Enterprise Asset Management incident
Managing enterprise assets and models
Create and manage enterprise assets
Create enterprise assets
Asset fields for enterprise assets
Create linear assets
Create segments for linear assets
Associate a discrete asset to a linear asset
Find linear asset relationships
Create pallet assets in the Enterprise Asset Workspace
Add assets to a pallet in the Enterprise Asset Workspace
Remove assets from a pallet in the Enterprise Asset Workspace
Using pallet assets to manage your asset inventory in the Enterprise Asset Workspace
Update enterprise assets that have unknown enterprise models
Swap assets for parent multi-component asset
Select assets for user-assembled asset
Release assets from the parent asset
Create additional child assets
Add calibration attributes to an enterprise asset
Clone a calibration attribute to an enterprise asset
Create condition templates for condition attributes
Define condition attributes on enterprise models and assets
Create an asset group in Enterprise Asset Management
Create an asset subgroup in Enterprise Asset Management
Add assets to an asset group or subgroup
Use consumable assets in Enterprise Asset Workspace
Dispose consumable assets in Enterprise Asset Workspace
Create an asset onboarding process
View an automatically created onboarding task
Track assets using indoor maps in the Enterprise Asset Workspace
View the asset hierarchy in the Enterprise Asset Workspace
View the total time worked on all tasks related to an enterprise asset
Monitor enterprise asset performance with Asset KPIs report
Create and manage enterprise models
Create enterprise models
Create enterprise model components
Create model categories
Add a substitute model for an enterprise model
Add calibration attributes to an enterprise model
Clone calibration attributes to an enterprise model
View the enterprise model hierarchy in the Enterprise Asset Workspace
Manage the lifecycle of enterprise models with calculated lifecycle templates
Create Calculated model lifecycle templates in the Enterprise Asset Workspace
Associate an enterprise model with a Calculated model lifecycle template
Managing enterprise asset shipments
Script include for third-party shipping carrier integrations
Integrate with a third-party shipping carrier in the Enterprise Asset Workspace
Associate a third-party shipping carrier with an integration profile in the Enterprise Asset Workspace
Remove a third-party shipping carrier from an integration profile in the Enterprise Asset Workspace
Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace
View and add enterprise asset shipments
Create a multi-asset onboarding process
Managing enterprise asset move orders
Submitting an enterprise asset move order
Submit an enterprise asset move order through the Service Catalog
Submit an enterprise asset move order through the Asset operations view
Add enterprise assets to a move order
Remove enterprise assets from a move order
Completing an enterprise asset move order
Complete the Prepare task for a moving enterprise asset
Complete the local move for an enterprise asset
Complete the shipment for a moving enterprise asset
Onboarding multiple enterprise assets in the Enterprise Asset Workspace
Create an onboarding order for enterprise assets in the Enterprise Asset Workspace
Add details of the enterprise assets to an onboarding order
Normalizing enterprise models
Create custom enterprise model type
Create custom enterprise model library
Create custom enterprise product models
Managing enterprise asset inventory and contracts
Create and manage enterprise asset inventory
Create stockroom for enterprise assets
Add a distribution channel to a stockroom in the Enterprise Asset Workspace
Add service locations to a stockroom in the Enterprise Asset Workspace
View stockroom details in the Enterprise Asset Workspace
Create a stock rule for enterprise assets
Create a stockroom type for enterprise assets
Audit enterprise asset inventory
Create a disposal order in the Enterprise Asset Workspace
Create a transfer order in Enterprise Asset Workspace
Create transfer order lines in Enterprise Asset Workspace
Close transfer order line tasks in Enterprise Asset Workspace
Request a loaner asset in Enterprise Asset Workspace
Prepare, deploy, and reclaim loaner assets in Enterprise Asset Workspace
Requesting a Return Merchandise Authorization (RMA) for defective enterprise assets
Submit a Return Merchandise Authorization (RMA) order for your defective enterprise assets
Closing a Return Merchandise Authorization (RMA) order for your defective enterprise assets
Complete the Prepare task for an RMA order line
Complete the RMA process for a defective enterprise asset through an on-site repair
Complete the RMA process for a defective enterprise asset through an off-site replacement or repair
Managing recalled enterprise assets
Submit a recall order for your enterprise assets
Acknowledge enterprise assets in the recall order
Completing a recall order for your enterprise assets
Complete the Prepare task for a recalled enterprise asset
Complete the Notation task for a recalled enterprise asset
Complete the recall process for an enterprise asset through an on-site repair
Complete the recall process for an enterprise asset through an off-site repair
Complete the recall process for an enterprise asset through an asset replacement
Complete the recall process for an enterprise asset through an asset retirement
Close an enterprise asset reclamation request
Manage repair of defective assets in your stockroom in the Enterprise Asset Workspace
Request repair of defective enterprise assets
Request repair of enterprise assets using Service Catalog
Create repair orders for enterprise assets in the Inventory view
Request repair of an enterprise asset using the Repair option
Fulfill repair orders in the Enterprise Asset Workspace
View open repair orders for your stockroom in the Enterprise Asset Workspace
Troubleshoot assets requested for repair in the Enterprise Asset Workspace
Complete the repair asset task in the Enterprise Asset Workspace
Evaluate the repaired asset in the Enterprise Asset Workspace
Bulk close asset repair tasks in the Enterprise Asset Workspace
Cancel a repair order in the Enterprise Asset Workspace
Cancel a repair order line in the Enterprise Asset Workspace
Record time worked on asset repair tasks in the Enterprise Asset Workspace
Record time worked on a repair task automatically in the Enterprise Asset Workspace
Record time worked on a repair task manually in the Enterprise Asset Workspace
Pause a repair task in the Enterprise Asset Workspace
Manage picking enterprise assets within your stockroom for Enterprise Asset Management workflows
Enable the Asset pick task for your stockroom in the Enterprise Asset Workspace
Add aisles and spaces to a stockroom in the Enterprise Asset Workspace
View the open enterprise asset pick tasks for your stockroom
Manage asset put away using the Enterprise Asset Workspace
Enable the asset put away task for your stockroom in the Enterprise Asset Workspace
View open put away tasks for your stockroom in the Enterprise Asset Workspace
Create an Asset put away task in the Enterprise Asset Workspace
Close an Asset put away task in the Enterprise Asset Workspace
Manage the receiving of assets at stockrooms in the Enterprise Asset Workspace
Receive an enterprise asset at a stockroom in the Enterprise Asset Workspace
Receive assets from inbound shipments at your stockroom in the Enterprise Asset Workspace
Import and receive assets in bulk at your stockroom in the Enterprise Asset Workspace
Manage stockrooms with inventory reports in the Enterprise Asset Workspace
Identify suitable replacement options for assets in the Enterprise Asset Workspace
Identify the supply and demand for models within a stockroom in the Enterprise Asset Workspace
Identify the supply for open demands in the Enterprise Asset Workspace
Create and manage contracts for enterprise assets
Create a contract for your leased enterprise assets
Managing expiring contracts for leased enterprise assets
Begin the lease-end process for an expiring enterprise asset lease contract
Complete the Planning task for an expiring enterprise asset lease contract
Return a leased enterprise asset
Buy out a leased enterprise asset
Extend the lease contract for an enterprise asset
Managing work orders for your enterprise assets
Edit Field Service Management configurations for the Work management view
Create a work plan for your enterprise assets
Create a planned work schedule for your work plan
Create a maintenance plan for your enterprise assets
Create a maintenance schedule
Create a work order for an enterprise asset
Create a work order task for an Enterprise Asset Management work order
Create a checklist for an Enterprise Asset Management work order or work order task
Create a part requirement for an Enterprise Asset Management work order or work order task
Select descendant models of multi-component assets to create part requirements
Create dependencies for an Enterprise Asset Management work order task
Managing work for your enterprise assets
Source parts for an Enterprise Asset Management work order or work order task
Complete and close the Confirm asset task for a serialized enterprise asset
Complete and close the Pick Up task for an enterprise asset
Complete and close a work order for an enterprise asset
Bulk closure of work order tasks
Remediate an unsuccessful enterprise asset calibration
Schedule condition evaluations for enterprise models or assets
Review the asset condition results
Create a template for your Enterprise Asset Management work orders
Create a checklist template for your Enterprise Asset Management work orders
Delivering enterprise assets in your personal stockroom through Drop off tasks
Create a Drop off task for enterprise assets
Drop off enterprise assets at a stockroom
Verify the enterprise assets received through a Drop off task
Record time worked on Drop off and Receive tasks for enterprise assets
Record time worked on a Drop off task or Receive task manually
Pause a Drop off task or Receive task for enterprise assets
Perform condition evaluation from the Enterprise Asset Workspace
Perform condition evaluation from a mobile application
Using Service Catalog for Enterprise Asset Management requests and flows
Use an enterprise asset request flow
Request an enterprise asset refresh
Replace aged enterprise assets
Create an asset resale flow
Create a catalog request for onboarding multiple assets
Create a catalog request to reclaim enterprise assets
Managing enterprise assets and tasks using the Mobile Agent application
Create an enterprise asset in the Mobile Agent application
Look up enterprise assets using the Mobile Agent application
Scan enterprise assets for stockroom inventory audits using the Mobile Agent application
Scan enterprise assets for location inventory audits using the Mobile Agent application
Verify and depart your enterprise assets for disposal using the Mobile Agent application
Manage an Enterprise Asset Management task using the Mobile Agent application
View your tasks using the Mobile Agent application
Assign a group task to yourself using the Mobile Agent application
Start working on tasks using the Mobile Agent application
Record time worked on a task using the Mobile Agent application
Pause a task using the Mobile Agent application
Record time worked for a task manually using the Mobile Agent application
Initiate a request to source parts for work order tasks using the Mobile Agent application
Close a Pick Up Asset task using the Mobile Agent application
Take action on an enterprise asset using the Mobile Agent application
Close a work order for an enterprise asset using the Mobile Agent application
Create a checklist for work order tasks using the Mobile Agent application
View knowledge articles related to work order tasks in the Mobile Agent application
Create work notes about the work order tasks using the Mobile Agent application
Manage enterprise asset repair tasks using the Mobile Agent application
Start working on a enterprise asset repair task using the Mobile Agent application
Record time worked on an enterprise asset repair task using the Mobile Agent application
Pause an enterprise asset repair task using the Mobile Agent application
Record time worked on an enterprise asset repair task manually using the Mobile Agent application
Close an enterprise asset repair task using the Mobile Agent application
Manage enterprise asset pick tasks using the Mobile Agent application
Start working on an enterprise asset pick task using the Mobile Agent application
Record time worked on an enterprise asset pick task using the Mobile Agent application
Pause an enterprise asset pick task using the Mobile Agent application
Locate and pick the enterprise assets in your stockroom using the Mobile Agent application
Manage enterprise asset put away using the ServiceNow Agent application
Put away enterprise assets using the ServiceNow Agent application
Manage Drop off tasks for enterprise assets using the Mobile Agent application
Create a Drop off task for enterprise assets using the Mobile Agent application
Verify the enterprise assets received through a Drop off task using the Mobile Agent application
Procuring enterprise assets
Source requests from Enterprise Asset workspace
Enterprise Asset Management reference
Domain separation and Enterprise Asset Management
Enterprise Asset Management roles
Enterprise model categories and corresponding classes
Mandatory fields in the bulk import spreadsheets
Normalization status for enterprise models
Model fields for Enterprise Asset Management
Contract fields for Enterprise Asset Management
Maintenance plan fields for Enterprise Asset Management
Maintenance schedule fields for Enterprise Asset Management
Work plan fields for Enterprise Asset Management
Work plan schedule fields for Enterprise Asset Management
Expense line fields for Enterprise Asset Management
Fields inherited from a parent asset group to a sub group
Enterprise asset disposal order stages
Terminology for linear assets
Installed with Enterprise Asset Management for Healthcare
Installed with OT Asset Management
Asset put away task fields
Cloud Cost Management
Exploring Cloud Cost Management
Cloud Cost Management Workspace
Cloud Cost Management overview
Spend analytics
Budget view
Spend dashboard view
Operations view
Admin view
Visibility into Cloud Cost Management KPIs using the Asset Management Executive Dashboard
Discovering your cloud resources for use
Reservation or Saving plans
Rightsizing resources
Rightsizing analysis for AWS
AWS only – Rollback on failed Rightsizing attempts
Rightsizing analysis for Microsoft Azure
Rightsizing analysis for Google Cloud
Unused resources
Unused resources analysis for AWS
Unused resources analysis for Microsoft Azure
Unused resources analysis for Google Cloud
Business hours
Unassigned resources
Cloud budgets
Cloud service categories in Cloud Cost Management
Tags and tag categories
Cloud Cost Management Infra Stack
Configuring Cloud Cost Management
Install Cloud Cost Management
Install Cloud Cost Management Infra Stack
Upgrade Cloud Cost Management
Run the Automatic Test Framework (ATF) tests
Configure Cloud Cost Management for AWS
Configuring access to CI data on your AWS account
Proxy server configuration for your Cloud Cost Management MID Server
Add an AWS service account
Create an AWS IAM user policy for Cloud Cost Management
Add an AWS GovCloud service account
Create AWS Gov accounts mapping
Set up access to AWS billing and usage data
Create AWS credentials
Create a record of AWS credentials in Cloud Cost Management
Enable cost allocation in AWS for Kubernetes cluster
Schedule and manage the jobs that download AWS billing data
Add an AWS CI class type to ensure accurate billing data
Cancel an AWS Billing download job
Processing AWS billing jobs with Assume role authentication
Schedule and manage the Cloud Cost Management jobs that download AWS price sheets
Cancel an AWS Price sheet download job in Cloud Cost Management
Configure Cloud Cost Management for Microsoft Azure
Configuring access to CI data on your Microsoft Azure account
Proxy server configuration for your Cloud Cost Management MID Server
Add a Microsoft Azure government service account
Add a Microsoft Azure service account
Set up access to Microsoft Azure billing and usage data
Create a Microsoft Azure service principal
Add the Enrollment Reader role to the Microsoft Azure service principal
Add the Billing Profile Reader role to the Azure service principal
Create a record of Microsoft Azure credentials in Cloud Cost Management
Create exports on the Azure portal
Schedule and manage the jobs that download Azure billing data
Cancel an Azure Billing download job in Cloud Cost Management
Configure the chunk size of Microsoft Azure billing blob
Schedule and manage the Cloud Cost Management jobs that download Microsoft Azure price sheets
Cancel an Azure Price sheet download job in Cloud Cost Management
Configure Cloud Cost Management for Google Cloud
Configuring access to CI data on your Google Cloud account
Proxy server configuration for Cloud Cost Management MID Server
Add a Google Cloud service account
Setup roles for Google Cloud billing download
Set up access to Google Cloud billing and usage data
Create a Google Cloud billing account
Create Google API credentials
Enable cost allocation in Google Cloud for Kubernetes cluster
Schedule and manage the jobs that download Google Cloud billing data
Add a Google Cloud CI class type to ensure accurate billing data
Cancel a Google Cloud Billing download job
Schedule and manage the Cloud Cost Management jobs that download Google Cloud price sheets
Cancel a GCP Price sheet download job in Cloud Cost Management
Using Cloud Cost Management
Reduce resource cost with Reservation Plans
Resize resources with Rightsizing
Configure Rightsizing operations
Specify rate discounts to enable accurate pricing for Rightsizing recommendations
Define a metric threshold
Schedule resources to be rightsized
Move a resource to a different Rightsizing job
Exclude a resource from Rightsizing analysis
View or edit scheduled and completed Rightsizing jobs
Manage unused resources
Configure Unused resources operations
Schedule unused resources to be powered off or terminated
Move a resource to a different Unused resources job
Exclude a resource from Unused resources analysis
View or edit scheduled and completed Unused resources jobs
Improve resource usage with Business hours
Configure Business hours operations
Create Business hours schedule
Define or update a Business hours policy
Manage cloud budgets
Assign service accounts to an insights_owner
Update or reassign insights_owner privileges
View the service accounts owned by an insights_owner
Exclude a resource from all Cloud Cost Management reports
Remove a resource from the Excluded Resources list
Create and update a tag category
Add or update a tag value for an AI Service tag category
Create or update a shared cost allocation policy
Compare MetricBase data with spend data
Cloud Cost Management reference
Domain separation and Cloud Cost Management
Cloud Cost Management roles
Components installed with Cloud Cost Management
System properties for Cloud Cost Management
Cloud service categories in Cloud Cost Management for Amazon AWS Cloud services
Cloud service categories in Cloud Cost Management for Microsoft Azure services
Cloud service categories in Cloud Cost Management for Google Cloud services
List of Budget policy creation fields
List of Shared cost allocation policy fields
List of default tag categories
List of default Cloud categories for AI services
Supported CI class types for Amazon AWS Cloud services
Supported CI class types for Microsoft Azure services
Supported CI class types for Google Cloud services
Contract Management
Use the Asset Contract Overview module
Components installed with Contract Management
Tables installed with Contract Management
User roles installed with Contract Management
Script includes installed with Contract Management
Client scripts installed with Contract Management
Business rules installed with Contract Management
Contract renewal workflow
Create a contract renewal request
Renew multiple child contracts
Supply contract renewal information
Add or remove assets for a contract renewal
Add or remove entitlements for a contract renewal
Update terms and conditions
Add rate cards to the new contract
Review contract renewal details
Approve or reject a contract renewal request
Receive a purchase order for contract assets
Results of canceling a contract renewal process
Contract Management use
Contract life cycle
Contracts
Create a contract
Create a software maintenance contract example
Add an asset to a contract
Add a user to a contract
Add a configuration item to a contract
Add a document to a contract
Adjust a contract
Renew a contract
Cancel a contract
Verify contract administrator assignment for notification
Send the contract for approval
Approve or reject a contract
View approval history on contracts
Terms and conditions
Create a terms and conditions record
Add terms and conditions to a contract
Build a terms and conditions document within a contract
Create a contract rate card
Contract Rate Card form
Create a new expense line
Generating expense lines based on assets or users
Add a user or asset to a contract
Create a rate card and assign a user or asset
Configure rate card expense generation
View contract expense lines
Monitor a contract
Run a contract report
Condition check definitions
Define a condition check
Domain separation and Contract Management
Procurement
Procurement roles
Procurement workflows
Use the Procurement Overview module
Activate Procurement
Components installed with Procurement
Business rules installed with Procurement
Client scripts installed with Procurement
Script includes installed with Procurement
Tables installed with Procurement
User roles installed with Procurement
Sourcing items in a service catalog request
Create a purchase order from a request
Create a transfer order from a request
Source requests from local stockrooms
Add an assignment from a request
Procurement purchase order management for assets
Consumable assets
Track a request from the service catalog
Cancel a request from the service catalog
View and edit a catalog task
Create a purchase order
Create a purchase order line item
Purchase order status
Purchase order expected delivery date
Cancel a purchase order
Cancel a purchase order line item
Reorder a purchase order
Reorder a purchase order line item
Create an asset and reserve it for the requester
Receive assets
Receive an asset
Create a receiving slip
Create a receiving slip line
Integrating with external procurement applications
Install Asset Management - Procurement Integration
Components installed with Asset Management - Procurement Integration
Domain separation and Asset Management - Procurement Integration
Integrating with Coupa
Create a Coupa integration profile
Create a requisition on Coupa through Procurement application
Reference data synchronization
Deleting an external procurement application integration profile
Domain separation and Procurement
Product Catalog
Components installed with Product Catalog
Tables installed with Product Catalog
Roles installed with Product Catalog
Script includes installed with Product Catalog
Client scripts installed with Product Catalog
Business rules installed with Product Catalog
Models
Model form fields
Create hardware models
Add compatible models to a hardware model
Add substitute models to a hardware model
Create consumable models
Bundled models
Add model components to a bundle
Remove model components from a bundle
Publish bundled models to product catalog
Software models
Create application models
Work order models
Models created for VMware support and Amazon EC2
Add skills to a model
Publish models to the hardware or software catalog
Delete models
Vendor catalog items
Synchronize information
Create a vendor catalog item
Link an item to the hardware catalog
Link an item to the software catalog
Publish an item to the hardware catalog
Publish an item to the software catalog
View a vendor list
Product catalog items
Create a product catalog item
Activate a product catalog item
Deactivate a product catalog item
Import a Product Catalog item
Model categories
View model categories
Create model categories
Create assets manually
Edit model categories
Delete model categories
Domain separation and Product Catalog
IT Asset Management content request process
Create IT Asset Management content request
Licensing for IT Asset Management
Subscription summary for IT Asset Management application
View license report for the IT Asset Management application

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