Spend analytics

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of Spend analytics

    The Spend analytics page in ServiceNow provides detailed visibility into your cloud costs, including cloud resources, Kubernetes, and shared resources. This feature enables you to analyze spend data over selected time ranges and cost types, helping you understand and manage your cloud expenditures effectively. Access to data is role-based, with theinsightsownerrole limiting visibility to assigned accounts only.

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    Cloud spend analytics

    Use the Cloud spend analytics tab to:

    • Review cloud resource spending over configurable time periods (e.g., current month, or 3, 6, 9, 12 months).
    • Group spend data by attributes such as Provider, Purchase option, Region, Service account, Service category, Cloud service, Resource group, and Tag category.
    • Filter results using multiple criteria including Provider, Master Service Account, Region, and Tag categories for refined insights.

    Note that nested tag values are not supported for spend viewing.

    Kubernetes spend analytics

    The Kubernetes spend analytics tab allows you to:

    • Analyze Kubernetes-related cloud costs within selectable time frames.
    • Group spend by Kubernetes cluster, namespace, or Tag category.
    • Select cost types as Actual cost (direct cloud service charges) or Amortized cost (spread out reservation fees over billing periods).
    • Filter data by Provider, Service Account, Kubernetes cluster, Namespace, Purchase option, and Tag categories.
    • View detailed cost breakdowns per Kubernetes cluster and namespace.

    Shared cost analytics

    With the Shared cost analytics tab, you can:

    • Examine spending on shared cloud resources over selected time periods.
    • Group costs by similar attributes as Cloud spend analytics, including Provider, Region, Service category, and Tag category.
    • Choose between Actual cost and Amortized cost types to understand direct and reservation fee allocations.
    • Filter results by multiple parameters like Master Service Account, Cloud service, Purchase option, and Tag categories.
    • Access detailed views of direct and shared cost components for cloud resources.

    Practical considerations

    • Tag categories and values are fundamental for grouping and filtering spend data; ServiceNow provides default tag categories to help organize your costs efficiently.
    • Cost type selection (Actual vs. Amortized) provides different perspectives on your cloud spending, supporting accurate financial analysis and forecasting.

    Utilizing Spend analytics helps ServiceNow customers gain actionable insights into cloud expenditure patterns, optimize resource usage, and improve cost allocation strategies.

    The Spend analytics page helps you gain visibility to your cloud costs by displaying your cloud, Kubernetes, and shared resources spend over a time range or a cost type that you specify.

    Important:
    If you have the insights_owner role, only the accounts that are assigned to you appear in the filters and data.
    Use the Spend analytics page to view the following:
    • Cloud spend analytics
    • Kubernetes spend analytics
    • Shared cost analytics
    Note:
    You can't view the spend of your resources for nested tag values. For example, {"name":"test","created-by":"xyz","prod":"false","shared_resource":"false"}.

    Cloud spend analytics

    Select the Cloud spend analytics tab to do the following tasks:
    • Understand how you currently spend on cloud resources for a period that you can select in the Time range field.
    • Group the cloud spend analytics by using either of the following values:
      • Provider
      • Purchase option
      • Region
      • Service account
      • Service category
      • Cloud service
      • Resource group
      • Tag category
    • Sort your cloud spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Service category
      • Cloud service
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag values
      • Tag categories selected
    Cloud spend analytics page displaying the spend on various cloud resources grouped by various parameters.

    Kubernetes spend analytics

    Select the Kubernetes spend analytics tab to do the following tasks:
    • Understand how you currently spend on Kubernetes on the cloud for a period that you can select in the Time range field.
    • Group the Kubernetes spend analytics by using either of the following values:
      • Kubernetes cluster
      • Kubernetes namespace
      • Tag category
    • Select the cost type as Actual cost or Amortized cost.
      • Actual cost: Each billing period, your organization pays for direct cloud services.
      • Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
    • Sort your Kubernetes spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Kubernetes cluster
      • Kubernetes namespace
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag value
      • Tag categories selected
    • View details of cost per Kubernetes cluster and cost per Kubernetes namespace.
    Kubernetes spend analytcis displaying the spend on Kubernetes on the cloud.

    Shared cost analytics

    Select the Shared cost analytics tab to do the following tasks:
    • Understand how you currently spend on shared cloud resources for a period that you can select in the Time range field.
    • Group the Shared cost analytics by using either of the following values:
      • Provider
      • Purchase option
      • Region
      • Service account
      • Service category
      • Cloud service
      • Resource group
      • Tag category
    • Select Cost type as Actual cost or Amortized cost.
      • Actual cost: Each billing period, your organization pays for direct cloud services.
      • Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
    • Sort your shared resources cost results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Service category
      • Cloud service
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag value
      • Tag categories selected
    • View details of the direct cost and shared cost of your cloud resources.
    Shared cost analytics displaying the spend on shared cloud resources.