Managing inventory by putting away enterprise assets in the stockroom drop-off location

  • Release version: Xanadu
  • Updated June 18, 2025
  • 2 minutes to read
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    Summary of Managing Inventory by Putting Away Enterprise Assets in the Stockroom Drop-off Location

    The Asset put away feature in Enterprise Asset Management (EAM) version 9.0 and later allows you to efficiently track asset movement from the receiving bay to designated spaces within the stockroom. This feature ensures that when assets are received, aisle-space information is updated accordingly.

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    Key Features

    • An Asset put away task is automatically created when an enterprise asset is created without aisle-space information.
    • You can manually create an Asset put away task for assets already in stock.
    • Asset put away tasks can only be created for stockrooms enabled to perform warehouse tasks.
    • Users can view and manage open put away tasks directly in the Enterprise Asset Workspace.
    • The ServiceNow Agent application allows for scanning of in-stock assets for efficient put away in designated drop-off locations.

    Key Outcomes

    By utilizing the Asset put away feature, customers can ensure accurate tracking of assets within the inventory system, streamline the put away process, and enhance operational efficiency in the stockroom. This results in improved inventory management and better utilization of storage space.

    Use the Asset put away feature to track asset movement efficiently in the inventory.

    Important:
    The Asset put away feature is available with Enterprise Asset Management version 9.0 onwards.
    The Asset put away task enables you to track asset movement from the receiving bay of the inventory to the designated space within the stockroom. The Asset put away task confirms that when an asset is received in the inventory, you have filled the aisle-space information for it. An Asset put away task is automatically created in the Enterprise Asset Management when the following required business rules are met:
    • When an enterprise asset is created in the Enterprise Asset Management and the Aisle-space field value isn’t available, an Asset put away task is created. Open the Asset put away task and updated the Drop off location field value, to move the asset to designated aisle-space in the stockroom.
      Note:
      You can create an Asset put away task manually for the in stock assets in the inventory. For more information about manually creating an Asset put away task in the Enterprise Asset Management, see Create an Asset put away task in the Enterprise Asset Workspace.
    • When the Stockroom field is updated for an enterprise asset in the Asset Details form, an Asset put away task is created. Open the Asset put away task and update the Drop off location field value, to move the asset to the designated aisle-space in the stockroom.
    Note:
    You can create the Asset put away task for a stockroom only if the stockroom is enabled to perform warehouse tasks. For more information about enabling the feature, see Enable the asset put away task for your stockroom in the Enterprise Asset Workspace.
    In the Enterprise Asset Workspace, the inventory users can perform the following actions:

    Using the ServiceNow Agent application, you can scan the in stock assets in the inventory and put away them in the scanned drop-off location. After the asset is placed in the drop-off location within the stockroom, you can close the Asset put away task. For more information on the mobile experience for Asset put away task, see Manage enterprise asset put away using the ServiceNow Agent application.