Hardware asset overview
Summarize
Summary of Hardware Asset Overview
The Hardware Asset Overview provides a modern and user-friendly interface designed to enhance your Asset Management experience. It simplifies the management of hardware assets by reducing complexity and allowing for more efficient application use.
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Key Features
- Discrepancy Management: Quickly identify and act on missing information such as PO numbers, model numbers, asset functions, or manufacturers.
- Dashboard Navigation: Access specific dashboards for Asset requests, Transfer orders, and Stock orders directly from the overview.
- 360 Asset View: View asset counts and values categorized by model, offering insights into your asset inventory.
- Overall Performance Metrics: Analyze discovered vs. undiscovered assets and track assets eligible for refresh by model category.
- Interactive Widgets: Select any widget or chart for detailed information and actions, with filtering options available for Location, Stockroom, and Model category.
- Lazy Loading Reports: Improve page loading times by selectively loading charts or widgets on demand through a configurable system property.
Key Outcomes
By utilizing the Hardware Asset Overview, ServiceNow customers can expect a streamlined asset management process, enhanced visibility into asset performance, and improved efficiency in addressing asset discrepancies. The lazy loading feature also optimizes the user experience by reducing wait times on report loading, allowing for a more responsive interface.
Enhance your Asset Management experience by using the modernized and user-friendly Hardware asset overview view. The Hardware asset overview is a simplified and intuitive environment that helps you use the application more effectively by reducing complexity.
Use the Hardware asset overview view to:
- Act on discrepancies such as when an asset is missing PO number, model number, asset function, or manufacturer.
- Navigate to specific dashboards on asset functions such as Asset requests, Transfer orders, and Stock orders.
- View the 360 asset view section displaying asset counts by model category and asset value by model category.
- View the overall performance section displaying the Discovered and undiscovered asset count and Assets eligible for refresh by model category.
| Widget or chart | Description |
|---|---|
| Asset requests | Number of requested items where the item’s model is hardware, consumable, or bundle. |
| Transfer orders | Number of active transfer orders. |
| Stock orders | Number of requested hardware inventory stock order items. |
| Widget or chart | Description |
|---|---|
| Asset count by model category | Number of assets grouped by the model category such as Consumable, Computer, and Mobile Device. |
| Asset value by model category | Cost of assets grouped by the model category such as Software License, Consumable, and Server. |
| Widget or chart | Description |
|---|---|
| Discovered and undiscovered asset count | Comparison of the number of discovered and undiscovered assets grouped by model category. Undiscovered assets are the assets that aren’t discovered at all or not discovered within one month. |
| Assets eligible for refresh by model category | Number of assets that have already expired or the current day is the expiry date, and are eligible for a refresh. |
Load reports on Hardware asset overview
You can load charts or widgets that fetch a huge set of asset records on demand instead of loading them along with the page. This approach enables you to reduce the loading time for the Hardware asset overview page.
The system property sn_itam_workspace.asset_overview_enable_lazy_loading provides you with an option to either selectively load reports you want to view or load reports concurrently with the page. By default, this system property is set to False. When this system property is enabled on your ServiceNow instance, you can view reports by using the Load report option.