Before you can begin using the Software Asset Management application, complete the setup process.

You will need to request the Software Asset Management plugin. Then, integrate your discovery software so your software installation data can be pulled into your instance. You can then opt-in to the Software Asset Management Content Service Library to securely send your data back to ServiceNow. The data is used to help build the content service to automatically normalize your data. If necessary, determine if you need to exclude any software assets on configuration items that you manage.