Receiving hardware and consumable assets at stockrooms

  • Release version: Xanadu
  • Updated November 25, 2025
  • 2 minutes to read
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    Summary of Receiving Hardware and Consumable Assets at Stockrooms

    The standardized receiving mechanism in Hardware Asset Management (version 13.0.0 and later) allows inventory users to seamlessly receive hardware and consumable assets at stockrooms from various workflows, such as transfer orders and purchase orders, without needing to understand each specific workflow. This unified approach enhances operational efficiency and user experience.

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    Key Features

    • Intuitive User Interface: Standardizes the asset receiving process, reducing the need for unique methods across different workflows.
    • Bulk Receiving: Allows for the importation of asset data using Excel templates, facilitating bulk processing.
    • Data Quality Assurance: Requires unique identifiers for assets upon receipt, ensuring improved data integrity.
    • Comprehensive Validations: Ensures asset data discrepancies are identified and resolved before completion of the receiving process.

    Key Outcomes

    Upon receiving assets, the following changes occur:

    • The asset's state updates from "In transit" to "In stock."
    • The stockroom field on the asset form is automatically populated.
    • Related receive tasks in the source workflows are automatically closed, streamlining inventory management.

    Requirements and Limitations

    • The Enterprise Asset Management applications must be activated to receive enterprise assets in the Hardware Asset Workspace.
    • The Hardware Asset Management application must be activated to receive hardware assets.
    • Only complete quantities of consumables can be received.
    • Asset receiving from purchase order lines is supported starting from the Zurich release and later versions.

    As an inventory user, you can receive assets at a stockroom from any workflow using the unified and standardized receiving mechanism.

    Important:
    The standardized asset receiving mechanism is available with Hardware Asset Management version 13.0.0 and later.

    With the standardized receiving process, you don't need to be familiar with the specific workflow to which the assets belong. Therefore, you can receive hardware and consumable assets from different shipments originating from sources, like transfer orders, purchase orders, or any other workflows seamlessly.

    Benefits of standardized receiving mechanism

    • An intuitive user interface standardizes the receiving process, eliminating unique receiving methods for different workflows.
    • A standard and common entry point for the receiving process reduces the time spent to receive assets and enhances the efficiency of inventory users.
    • The ability to receive assets in bulk using Excel templates.
    • Improved asset data quality by requiring assets to have unique identifiers when they’re received at the stockroom.
    • Comprehensive validations makes sure that there are no discrepancies in the asset data.

    Requirements and limitations

    • You can receive enterprise assets in the Hardware Asset Workspace only if the Enterprise Asset Management applications is activated.
    • You can receive hardware assets in the Enterprise Asset Workspace only if the Hardware Asset Management application is activated.
    • You can only receive complete quantity of consumables.
    • You can receive assets from a purchase order line starting from the Zurich release, as well as Yokohama Patch 11 and Xanadu Patch 10 or later.

    Asset receiving mechanisms

    You can receive a single asset or multiple assets in bulk using any of the following options on the enhanced stockroom form:
    When any asset is received at the stockroom, the following changes happen:
    • The State of the asset changes from In transit to In stock.
    • The stockroom field on the asset form is automatically updated.
    • The receive tasks in the source workflows associated with the asset that you received are automatically closed.