Configure a default width for Service Catalog variables

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.

    Before you begin

    Role required: admin

    About this task

    A default width size cannot be set or does not apply to the following variables:

    • The break, container end, container split, container start, and label variables.
    • Any variable placed in a container with two-column layout.
    • A variable set with a two-column layout.
    • Any variable that is created with a custom width set in the Variable width field on the Variable form. For details, see Create a service catalog variable. The custom width for the variable overrides the default width set for the variable type.
    Note:
    Custom variable widths are not supported in either Now® Mobile or Service Portal.

    Procedure

    1. Navigate to All > Service Catalog > Catalog Variables > Variable Default Size.
    2. For each variable type, select a default width.
      OptionDescription
      25% Configures the variable to span 25% of the available screen size.
      50% Configures the variable to span 50% of the available screen size. By default, some variables require a minimum of 50% width.
      75% Configures the variable to span 75% of the available screen size.
      100% Configures the variable to span 100% of the available screen size.
    3. Select Save.