Upload a profile picture

  • Release version: Australia
  • Updated January 30, 2025
  • 1 minute to read

    • You can upload a profile picture in your Live Feed profile to use as an avatar in Connect Chat and Connect Support conversations.

    Before you begin

    Role required: none
    Important:
    The Collaborate menu item is available only when the Connect Support plugin com.glide.connect.support is active in your instance.

    About this task

    Users who do not have profile pictures are represented by an avatar with their initials. Administrators can upload a profile picture in a user record which displays if there is no Live Feed photo.

    Procedure

    1. Navigate to All > Collaborate > Live Feed.
    2. Select the tile with your picture or initials and title.
      Profile tile
    3. Use one of the following actions to add your photo.
      • Locate the photo file you want to use and drag it over the existing photo.
      • Point to the existing picture (or tap the photo in the smartphone or tablet interface) to display the Upload a picture link. Select the link, navigate to the location of the photo you want to use, and then select Open.
      Profile record