Catalog Wizard form

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Catalog Wizard form

    The Catalog Wizard form in ServiceNow's Australia release provides structured components for designing Service Catalog wizards. It includes definitions for steps, sections, variables, and questions, enabling customers to build detailed and user-friendly catalog items and record producers.

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    Catalog Wizard Step

    This defines individual steps within a catalog wizard. Key fields allow you to:

    • Name and uniquely identify each step.
    • Associate the step with a specific wizard.
    • Control visibility via hiding on templates and marking custom steps.
    • Provide descriptions and feedback options linked to the step.
    • Set the display order in the Catalog Builder.
    • Use reusable UI components (macropoents) for custom step creation when custom steps are enabled.

    Catalog Wizard Section

    Sections organize content within a wizard step. Important fields include:

    • Unique name and short description.
    • Display style and width for layout control.
    • Order to manage sequence inside the step.
    • Association with a specific wizard step.

    Variable

    Variables represent the questions or input fields presented to catalog item creators. Key configurable options are:

    • Mapping to catalog item or record producer fields.
    • Variable type selection for appropriate data capture.
    • Activation, mandatory status, visibility (hidden or read-only).
    • Defining the question text, name, tooltip help text, and example input hints.

    Example hints are supported for types such as IP Address, Email, URL, single and multi-line text, and date/time.

    Catalog Wizard Question

    Questions tie variables to specific sections and control their order and grouping:

    • Associate questions with wizard sections and optionally with question sets.
    • Define display order within a section.
    • Create new variables or select existing ones to link to questions.

    This structure supports flexible, guided data collection during catalog item creation.

    Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.

    Table 1. Catalog Wizard Step
    Field Description
    Name Unique name of the step.
    Wizard Wizard for which you are creating the step.
    Hide on template Option to hide the step in the catalog item template.
    Custom step Option to configure the step as a custom step.
    Short description Brief description of the step.
    Feedback Option to associate a feedback record with the step in the catalog item builder wizard or record producer builder wizard.
    Template feedback Option to associate a feedback text with a step in the catalog item template.
    Order Order where the step is placed in Catalog Builder.
    Macroponent Reusable seismic building blocks in the Next Experience UI Framework that can be used to create a custom step. This field appears only when the Custom step check box is selected.

    For more information, see https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/ui-framework/getting-started/introduction
    Table 2. Catalog Wizard Section
    Field Description
    Name Unique name of the section.
    Style Display style of the section.
    Order Order in which the section appears inside a step.
    Wizard step Step with which the section is associated.
    Short description Brief description of the section.
    Width Width of the section in Catalog Builder.
    Table 3. Variable
    Field Description
    Map to field Maps the question to a specific field on the Catalog Item (sc_cat_item) table or Record Producer (sc_cat_item_producer) table.
    Type The variable type that you want to create.
    Catalog item Catalog item associated with the question.
    Active Option to make the variable available for use.
    Mandatory Option to make the variable mandatory as part of the ordering process.
    Hidden Option to hide the variable.
    Read-only Option to make the variable read only or editable.
    Question Question to ask catalog item creators in Catalog Builder.
    Name Name to identify the question.
    Tooltip Tooltip text to display when catalog item creators point to the variable in Catalog Builder. You can enter a brief note to describe the purpose of the question.
    Example Text Hint that is displayed in the Question field before a catalog item creator enters a value. Applicable for the following variables:
    • IP Address
    • Email
    • URL
    • Single Line Text
    • Wide Single Line Text
    • Multi Line Text
    • Date
    • Date/Time
    Table 4. Catalog Wizard Question
    Field Description
    Wizard section Section with which the question must be associated with.
    Map to set Option to map the question to a question set. The Set field is enabled only when this option is selected.
    Order Order in which the question must appear inside a section.
    Question Option to associate a question to the section.
    Note:
    You can create a new variable to associate to a question or select an existing one.

    For information on creating a new variable, see Add a step, section, or question to a catalog item wizard.
    Set Option to associate a question set to the section if you have selected the Map to set option.

    For information about adding a step, section, or question to a catalog item wizard, see Add step, section, or question to catalog item wizard.