Data mapping for Service Graph Connector for Infoblox

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Data Mapping for Service Graph Connector for Infoblox

    The Service Graph Connector for Infoblox enables the mapping and transformation of data from Infoblox into the ServiceNow CMDB. This process utilizes the Robust Transform Engine (RTE) and the Identification and Reconciliation Engine (IRE) to efficiently manage data integration and ensure accurate representation within the CMDB.

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    Key Features

    • Data Integration: The integration allows for periodic data pulls from Infoblox, loading data into staging tables before inserting into target CMDB tables.
    • Data Sources and Mapping: Key data sources include IP Pools, Networks, IP Addresses, and DNS Aliases, each with specific staging and target tables for seamless data management.
    • Customizable Import Settings: Users can configure the import of IP addresses through global default values or by modifying system properties to include or exclude specific networks.
    • IntegrationHub ETL App: This tool is available for visualizing data maps, enhancing user understanding of the integration process.

    Key Outcomes

    By utilizing the Service Graph Connector for Infoblox, customers can achieve a streamlined and automated approach to managing their network data in ServiceNow, ensuring that the CMDB is always up to date with accurate information from Infoblox. This results in improved data reliability and better alignment of network resources within the organization.

    Data from the Infoblox data source is mapped and transformed into the ServiceNow CMDB configuration item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

    When you complete setting up the connection, you can configure the integration to pull data periodically from Infoblox. The data is loaded into staging tables and then inserted into the target tables.
    The following table lists the data sources, the staging tables, and the target tables as CMDB CI and non-CMDB classes for Infoblox.
    Table 1. Data mapping for Infoblox
    Data source Description Staging table Target tables
    SG-Infoblox IP Pool Imports all the network containers from the Infoblox instance.
    Note:
    The SG-Infoblox IP Pool data source runs before the SG-Infoblox Network data source does.
    		 SG-Infoblox IP Pool [sn_infoblox_integ_sg_infoblox_ip_pool]

    Managed IP Pool [cmdb_ci_ip_pool]
    SG-Infoblox Network Imports the IPv4 and IPv6 networks and subnets data from the Infoblox instance.
    Note:
    The SG-Infoblox Network data source runs after the SG-Infoblox IP Pool data source does.
    		 SG-Infoblox Detailed Subnetwork [sn_infoblox_integ_sg_infoblox_detailed_subnetwork] Managed IP Network Subnet [cmdb_ci_ip_network_subnet]

    Managed Network [cmdb_ci_managed_network]
    SG-Infoblox IP Address Imports the IPv4 and IPv6 IP addresses from the Infoblox instance.
    Note:
    The SG-Infoblox IP Address data source runs after the SG-Infoblox Network data source does.
    		 SG-Infoblox IP Address [sn_infoblox_integ_sg_infoblox_ip_address] Allocated IP Address [cmdb_ci_allocated_ip_address]

    Managed IP Network Subnet [cmdb_ci_ip_network_subnet]

    Managed Network [cmdb_ci_managed_network]
    SG-Infoblox DNS Alias Imports all the canonical name (CNAME) records from the Infoblox instance. SG-Infoblox DNS Alias [sn_infoblox_integ_sg_infoblox_dns_alias] DNS Alias [cmdb_ci_dns_alias]

    For the SG-Infoblox IP Address data source, the Detailed Subnetwork [sn_infoblox_integ_sg_infoblox_detailed_subnetwork] table determines which IP addresses are imported based on the value of the Get Ip Address field.

    A global default value can be set for the Get Ip Address option by setting the value of the sn_infoblox_integ.default_get_ip_address system property in Service Graph Connector for Infoblox version 1.5.0 and later. Alternatively, you can update either the sn_infoblox_integ.included_network_regex system property to specify the list of IP addresses to be imported or the sn_infoblox_integ.excluded_network_regex system property to specify the list of IP addresses to be excluded from the import. For more information, see Service Graph Connector for Infoblox properties.

    For more information on where data is saved when pulling data from Infoblox, see CMDB classes targeted in Service Graph Connector for Infoblox.

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.

    Related content

    CMDB classes targeted in Service Graph Connector for Infoblox

    Service Graph Connector for Infoblox properties