Activate the Password Reset Windows App (Password Reset Orchestration) (com.glideapp.password_reset_desktop) plugin and activate the Microsoft AD for Password Reset store app to use the Password Reset Windows Application.

Requirement	Description
Required ServiceNow release	Password Reset Windows Application version 5.1.4 is supported on the Yokohama, Xanadu, and Washington DC releases.
Required hardware	1 GHz or faster processor 512 MB of RAM 10 MB of available hard disk space (x86) 10 MB of available hard disk space (x64)
Required software	Version of Password Reset Windows Application: 5.1.4 Microsoft .NET Framework: 4.7.1 and newer Microsoft Visual C++: Redistributable Visual Studio 2017
Supported operating systems	Windows 8.1 Windows 10 Enterprise Windows 10 Pro Windows 11
Supported processor architecture	X86 X64
Supported network architecture	Password Reset Windows Application clients must have direct access to both the internet and the ServiceNow instance where the Password Reset Windows Application is configured For Password Reset Windows Application versions that use an SHA certificate, the corporate network must not block the SHA certificate. To reset an AD password, the client must be on the corporate network.