Self-service

Australia ServiceNow AI Platform Capabilities

Release: australia
ft:locale: en-US
ft:publication_title: Australia ServiceNow AI Platform Capabilities
ft:clusterId: platcap
bundleId: platcap
workflow: Platform

Self-service

Release version: Australia

Updated March 12, 2026

1 minute to read

The Self-Service application gives supported end users a clean, simple front end to their IT support organization.

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Explore Self-serviceThe Self-Service application gives supported end users a clean, simple front end to their IT support organization.

Configure Self-ServiceUse ServiceNow's web-based interface to add new items to a request.

Explore Service DelegationService delegation is the ability to designate other users to view and interact with approvals sent or tasks assigned to you

Configure Service DelegationLearn how to delegate approvals and tasks to another user, configure your user profile form to display the Delegates related list.