Define contact responsibilities

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Define the different contacts or target audience involved in the communication process and their responsibility to understand the expectations from those contacts throughout the process.

    Before you begin

    Role required: sn_comm_management.comm_plan_admin or admin

    Procedure

    1. Navigate to All > Task Communication Management > Administration > Contact Responsibilities, and click New.
    2. On the form, fill in the fields.
      Table 1. Contact Responsibility form
      Field Description
      Global Option to determine whether the contact responsibility is available for all tables or for a specific table. If the check box is not selected, the Table field appears where you can select the table that you are defining the contact responsibility for.
      Name Unique name of the contact, such as Business Director or Communication Manager, involved in the communication process.
      Type Type of contact such as user, group, or recipient list.
      Table Table that the contact is activated on when a communication plan is attached.
    3. Click Submit.
      Contact responsibilities are defined.

    What to do next

    Define a communication contact for the task.