Working in Unified Map

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Unified Map presents a graphical display of CMDB CIs and the connections between to enable powerful insights.

    Opening a map

    Use any of the following methods to open Unified Map:
    • Navigate to All > Service Graph Workspace > Unified Map.
    • Navigate to All > CMDB Workspace > Unified Map.
    • While working in the Service Graph Workspace, select Use Unified Map to view CI relationships in the Recommended tools section.
    • While working in the CMDB Workspace, select Unified Map in the Quick Links section.
    • On a CI form for any CI in an operational state, select Open Map to open a map with the CI as the home node.
      Note:
      An admin can specify additional operational status values for this option. For more information, see Configure CIs to appear based on life cycle stage value.
    Tip:
    To view a map in full-screen mode, select the Unpin All icon.

    Elements of the Unified Map.

    Map operations