Request bulk translations for multiple knowledge articles

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Request translations for multiple knowledge articles through Bulk Translations to localize them into one or more languages.

    Before you begin

    Add a custom Localization Framework setting to enable bulk translations.

    Role required: Localization requester to request translations

    Procedure

    1. Navigate to All > Knowledge > Articles.
    2. Select the articles you want to translate.
    3. Select Request Translations.
      Note:
      . Check the validation list to ensure that all articles to be translated have been validated. For more information, see Bulk Translation for knowledge articles.
    4. In the Request Translations dialog box, select the languages into which you want to translate the articles.
    5. Select Submit.

    Result

    Localization tasks are created for the selected items in all the selected languages. A success message with a link to the list of requested items is displayed. Select the link to see the list of requested items.