Equifax Spoke

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Equifax Spoke

    The Equifax Spoke integrates with your ServiceNow instance, allowing access to crucial customer-related information such as credit history, fraud alerts, digital identity verification, and transaction screening. This spoke requires a subscription and is specifically designed for users with an Integration Hub subscription.

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    Key Features

    • Customer Information Access: Retrieve essential data including credit history and scores, as well as fraud alerts.
    • Creditworthiness Evaluation: Quickly assess customer creditworthiness to facilitate faster lending decisions.
    • Identity Verification: Ensure accuracy in customer identity information.

    Spoke Actions

    The Equifax Spoke includes actions for automating tasks in your ServiceNow instance:

    • Look up One View Credit Report: Provides JSON responses with detailed credit history.
    • Look up One View Credit Report by Request ID: Generates PDF reports of the customer’s credit history.

    Connection and Credential Requirements

    Integration Hub utilizes aliases for managing connection and credential information, simplifying the configuration process, especially when multiple environments are involved. Changes in connection or credential details do not require updates to existing actions.

    For setup instructions, refer to the documentation on setting up the Equifax Spoke.

    Integrate the ServiceNow instance with the Equifax spoke to access important information about the credit history for a customer, fraud alerts, digital identity verification, transaction screening, and other relevant data.

    Subscription information

    This spoke requires a subscription. Contact your ServiceNow account manager or sales representative for subscription details. For more information, see Legal schedules - IntegrationHub overview

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Supported versions

    Equifax spoke v1.0.0 supports Equifax OneView - 1.0.2212 (Consumer API).

    Key features

    Equifax spoke enables a flow designer to do the following tasks:
    • Access customer information, such as the credit history for a customer, the credit score for a customer, and fraud alerts.
    • Evaluate a customer's creditworthiness to make lending decisions faster.
    • Verify customer identities to ensure that you have accurate information.

    Spoke actions

    The Equifax spoke provides actions (under the Equifax Credit Report category) to automate tasks when events occurs in your ServiceNow instance. Available actions include:

    Category Action Description
    Equifax Credit Report Look up One View Credit Report Provides the JSON response that gives the credit history of the customer.
    Look up One View Credit Report by Request ID Provides the PDF report of the credit history for the customer.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up Equifax spoke.