Udemy Spoke

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Udemy Spoke

    The Udemy Spoke enables ServiceNow users to manage Udemy courses directly from their ServiceNow instance. Users can execute actions to retrieve course details and manage course subscriptions seamlessly within their existing workflows.

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    Key Features

    • Course Management: Access detailed information about courses including length, description, and video duration through the "Look up Courses" action.
    • Course Synchronization: Retrieve synchronization tokens and updated course details using the "Look up Course Synchronization" actions.
    • User Activity Tracking: Monitor course subscriber progress through the "Look up User Course Activity" action.

    Requirements

    • Integration Hub Subscription: This spoke requires an active Integration Hub subscription.
    • Supported Versions: Built for Udemy API version v2, potentially compatible with later versions.
    • Dependencies: Ensure dependent plugins are installed, including ServiceNow IntegrationHub components.

    Key Outcomes

    By utilizing the Udemy Spoke, ServiceNow customers can streamline course management processes, improve user engagement tracking, and simplify integration tasks across their platforms. With predefined actions, users can automate workflows related to course data retrieval and user activity, enhancing operational efficiency.

    Manage the courses on the Udemy platform from your ServiceNow instance. For example, get the details of all the courses on Udemy by executing a spoke action from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Udemy spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Udemy API version v2, but may be compatible with later versions.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. To get help on the licenses, contact your account manager.

    Spoke actions

    The Udemy spoke actions automate how you manage the courses on the Udemy platform. Available actions include:

    Category Action Description
    Default Look up Courses Stream Gets the details of the courses on Udemy. For example, course length, description, video duration, and the course title.
    Learning Management Look up Course Synchronization Stream Retrieves details of the courses. For example, course title, description, and duration. If the action is successfully executed, the status is "Success", or else, the status is "Failure" and an appropriate error code is shown.
    Look up Course Synchronization Token Retrieves the synchronization token to fetch the next set of updated or created course.
    Look up User Course Activity Stream Retrieves the data on the progress made by the course subscriber.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the Udemy spoke.

    For information about setting up the spoke, see Set up the Udemy spoke