Using the Stream Connect Dashboard

  • Release version: Xanadu
  • Updated January 30, 2025
  • 9 minutes to read
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    Summary of Using the Stream Connect Dashboard

    The Stream Connect Dashboard in ServiceNow provides a centralized environment for managing multiple Stream Connect integrations efficiently. It enables you to monitor detailed statistics, manage producers, consumers, topics, and replicators, all within a single interface. This dashboard helps you gain insights into data usage and processing performance, simplifying the administration and optimization of your streaming integrations.

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    Access the dashboard via: All > Integration Hub > Stream Connect > Stream Connect Home. Note that a Workflow Data Fabric subscription and Stream Connect subscription are required.

    Key Features

    • Overview Section: Displays active entities (topics, consumers, producers, replicators) and data usage charts showing consumed/produced data and message counts over selectable time ranges.
    • Topics Management: View, create, edit, and export topics. Detailed topic pages show metadata and include tabs with charts on messages consumed/produced, consumer lag, and replication status. This helps track topic-specific performance and troubleshoot issues.
    • Consumers Management: List all consumers by type (ETL, Flow Trigger, Script, Transform Map), create new consumers, and view detailed consumer stats such as message processing rates, lag, queue depth, logs, and partition groups. This supports fine-grained monitoring and management of data consumers.
    • Producers Management: View, filter, and export producers with detailed insights including message production rates, bytes produced, undelivered messages, and the topics they write to. The "Manage" button links to related entities like business rules or flow actions, aiding quick troubleshooting.
    • Message Replications: Manage message replications with options to create, edit, export, and view status and error messages. This ensures reliable message duplication across services.
    • Topic Replications: Similar management capabilities for topic replications, including direction, status, error handling, and tracking within update sets, facilitating robust topic data replication control.

    Practical Benefits for ServiceNow Customers

    • Centralized control over multiple streaming integrations reduces complexity and streamlines operations.
    • Comprehensive data usage and processing metrics enable proactive performance monitoring and troubleshooting.
    • Flexible topic, producer, and consumer management supports dynamic scaling and integration adjustments.
    • Replication features enhance data availability and fault tolerance across services.
    • Integration with Workflow Studio and related ServiceNow entities provides seamless workflow and automation support.

    Next Steps

    To begin using the dashboard, ensure you have the required subscriptions, then navigate to the Stream Connect Home. Explore each component to view and manage your streaming integrations. Use the creation and editing features to tailor topics, consumers, producers, and replications to your organizational needs. Leverage the detailed charts and statistics to optimize your data streaming processes effectively.

    View detailed statistics for your Stream Connect integrations. Manage producers and consumers, and create or edit topics and replicators with the ServiceNow® Stream Connect dashboard.

    The Stream Connect Dashboard combines several capabilities into a single environment, so you can:
    • Manage multiple Stream Connect integrations through a single application.
    • Gain insights into how your integrations use and process data with detailed charts, lists, and statistics.
    • Edit topics, producers, consumers, and replicators through a simplified interface.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Workflow Data Fabric subscription

    This application requires a Workflow Data Fabric subscription and a Stream Connect subscription. For more information, see https://www.servicenow.com/now-platform/workflow-data-fabric.html.

    Stream Connect Dashboard organization

    To view the dashboard, navigate to All > Integration Hub > Stream Connect > Stream Connect Home.

    The dashboard has the following components.
    • Overview section
    • Topics
    • Consumers
    • Producers
    • Message Replications
    • Topic Replications
    The following sections explain each component in greater detail.

    Overview section

    View detailed information about your Stream Connect integrations.

    Figure 1. Stream Connect Dashboard Overview page
    User interface for the Stream Connect dashboard overview page.
    The Overview has these components.
    1. Active entities section
    Displays the number of topics, consumers, producers, and topic replicators created.
    2. Data usage overview
    Displays the following charts.
    • Consumed data: The total amount of data consumed (in GB).
    • Messages processed: The total number of processed messages.
    • Produced data: The total number of data produced (in GB).
    • Messages produced: The total number of produced messages.
    • Consumers data usage trends: The amount of data (in MB) consumers used over the last seven days.
    • Producers data usage trends: The amount of data (in MB) producers used over the last seven days.

    You can view data for a single, selected topic, or for All Topics combined. You can also organize the data by time, viewing data for the Last 24 hours, Last 2 days, Last 7 days, or by setting a Custom range.

    Topics

    View topics and add, edit, or export a topic.

    Figure 2. Stream Connect Dashboard Topics page
    User interface for the Stream Connect dashboard Topics page.
    The Topics page has the following components.
    3. Topics list
    Displays all topics and each topic's name, namespace, and the date it was created.
    4. Action buttons
    Contains several buttons that you can use to perform different tasks. Refresh the list of topics, edit the list columns or reset the column widths, and view or edit the list filters. There are also buttons to Edit a topic, Export a topic, and create a New topic.
    • To edit a topic, select the topic from the list, select the Edit button, then fill in the fields on the Edit Kafka Topic form.
    • To create a new topic, select New, then fill in the fields on the Create New Kafka Topic form.

    You can select a topic from the list to view detailed information for that topic.

    Figure 3. Individual topic page
    User interface for an individual topic page on the Stream Connect dashboard.
    Each individual topic page also has the following components.
    5. Topic information section
    Displays details about the topic, including its name, namespace, status, number of partitions, date created, domain, and app ID. There’s also an Edit button so you can edit the topic directly from this page.
    6. Consumers tab in the Data Insights section
    Displays the following charts.
    • Messages consumed (per minute): The total number of messages consumed by consumers in the selected topic.
    • Bytes consumed (per minute): The total number of bytes consumed.
    • Consumer lag (per minute): The consumer lag in this topic group, by consumer.
    All three charts can be filtered to display data for the Last 5 minutes, Last hour, or Last 24 hours. When the Last 24 hours is selected, the data is displayed in five minutes increments instead of every minute.

    The Consumers tab also has a Consumer list, which lists the consumers associated with the topic. Each consumer is listed with its number, state, error status, max concurrency, and consumer table. You can select the consumer number to view additional details for that consumer.

    7. Producers tab in the Data Insights section
    The Producers tab displays the following charts.
    • Messages Produced: The total number of messages produced. Updated hourly.
    • Bytes Produced in (bytes): The total number of bytes produced. Updated hourly.
    Both charts can be filtered to display data for the Last 2 days, Last 7 days, Today, Yesterday, or a Custom range.

    The Producers tab also has a Producer list, which lists the producers associated with the topic, and each producer's name, type, Id, table, and domain. You can select a producer to view additional details.

    8. Replications tab in the Data Insights section
    Displays the topic replications associated with the topic, and each replication's name, topic name, direction, status, whether it's active, and error message. You can select the replication name to view additional details for that topic replication.

    Consumers

    View and manage consumers.

    Figure 4. Stream Connect Dashboard Consumers page
    User interface for the Stream Connect dashboard Consumers page.
    The Consumers page has the following components.
    9. Consumer list
    Displays all consumers, organized by type. The possible types are:
    • ETL
    • Flow Trigger
    • Script
    • Transform Map
    Each consumer is listed with its name, number, state, associated topic, date updated, and who updated it.
    10. Create button
    To Create a new consumer, select this button, then select the type of consumer you want to create, then fill in the fields on the consumer's form. For form field descriptions, see the ETL consumer, Transform Map consumer, or Script consumer page.
    Note:
    If you're creating a Flow Trigger consumer, there isn't a form to fill out. Instead, the dashboard opens Workflow Studio so you can build your flow trigger there. For a detailed guide, see Create a flow with a Kafka Message trigger.

    You can select a consumer from the list to view detailed information for that consumer.

    Figure 5. Individual Consumer page
    User interface for an individual consumer page on the Stream Connect dashboard.
    Each individual consumer page has the following components.
    11. Consumer information section
    Displays details about the consumer, including its number, status, associated topic, Kafka auto position policy, max concurrency, partition group timeout, max batch size, partitions, and an error flag.
    12. Overview
    Displays the consumer's input and consumption rate, messages processed, queue depth, and any unprocessed messages. It also displays the following charts.
    • Messages processed (per minute): The total number of processed messages.
    • Message input to topic (per minute): The total number of messages input to the topic.
    • Consumer lag (per minute): The lag for the selected consumer.
    All three charts can be filtered to display data for the Last 5 minutes, Last hour, or Last 24 hours. When the Last 24 hours is selected, the data is displayed for every five minutes instead of every minute.
    13. Statistics tab
    Displays consumer statistics, including the date it was created, consumed bytes, consumed messages, produced messages, lag messages, end offset, interval, offset, and partition group.
    14. Logs tab
    Displays the created logs and each log's level, message, and source.
    15. Partition Groups tab
    Displays partition groups with each one's number, first and last partition, poll time, number produced per sec, queue depth, and input rate.
    For a detailed explanation of consumer data and statistics, including log, and partition group information, see Viewing Kafka subscriptions and statistics.

    Producers

    View, filter, and export producers.

    Figure 6. Stream Connect Dashboard Producers page
    User interface for the Stream Connect dashboard Producers page.
    The Producers page has the following components.
    16. Producer list
    Displays all producers and each producer's name, table, type, domain, and destination topic count.
    17. Action buttons
    Contains several buttons you can use to refresh the list of producers, view or edit list filters, and Export a producer.

    You can select a producer from the list to view detailed information for that producer.

    Figure 7. Individual Producer page
    User interface for an individual producer page on the Stream Connect dashboard.
    Each individual consumer page has the following components.
    18. Producer information section
    Displays details about the producer, including its type, ID, table, and domain. There’s also a Manage button. The Manage button redirects to the corresponding entity that produced the messages. For example, entering Manage on a business rule producer opens the sys_script record. Entering Manage on a flow action opens that action in Workflow Studio. For background scripts, the Manage button is disabled because the script that was executed is not saved on the system anywhere.
    19. Insights
    Displays the following data.
    • Topics writing to: The total number of topics the producer is writing to.
    • Messages produced rate: The average number of messages produced per second.
    • Bytes produced rate: The average number of bytes produced per second.
    • Undelivered messages: The total number of undelivered messages for the producer.
    • Messages produced: Shows the number of messages produced over the last seven days.
    • Bytes Produced: Shows the number of bytes produced over the last seven days.
    This data is updated every hour. The Messages produced and Bytes produced charts can be filtered to display data for the Last 2 days, Last 24 hours, Last 7 days, or a Custom range.
    20. Statistics
    Displays producer statistics, including the date, number of produced messages and bytes, topic, and domain.
    For a detailed description of Producer data and statistics, see Viewing producer statistics.

    Message Replications

    View message replications, and add, edit, or export a message replication.

    Figure 8. Stream Connect Dashboard Message Replications page
    User interface for the Stream Connect dashboard Message Replications page.
    The Message Replications page has the following components.
    21. Message Replications list
    Displays all message replications and each replication's name, messaging service connection, status, error message (if any), and whether it's active.
    22. Action buttons
    Contains several buttons that you can use to perform different tasks. Refresh the list of message replications, edit the list columns or reset the column widths, and view or edit the list filters. There are also buttons to Edit a message replication, Export a message replication, and create a New message replication.
    • To edit a message replication, select the replication from the list, select the Edit button, then fill in the fields on the Edit Message Replication form.
    • To create a new message replication, select New, then fill in the fields on the Create New Message Replication form.

    You can select a message replication to view the replication's name, messaging service connection, status, error message (if any), and if it's active. You can also see any associated Kafka Topic Replications.

    Topic Replications

    View topic replications, and add, edit, or export a topic replication.

    Figure 9. Stream Connect Dashboard Topic Replications page
    User interface for the Stream Connect dashboard Topic Replications page.
    The Topic Replications page has the following components.
    23. Topic Replications list
    Displays all topic replications, and each replication's name, direction, replication, topic name, ServiceNow topic, status, error message (if any), whether it's active, and whether it's being tracked in the current update set.
    24. Action buttons
    Contains several buttons you can use to refresh the list of topic replications, edit the list columns or reset the column widths, and view or edit the list filters. There are also buttons to Edit a topic replication, Export a topic replication, and create a New topic replication.
    • To edit a topic replication, select the replication from the list, select the Edit button, then fill in the fields on the Edit Topic Replication form.
    • To create a new topic replication, select New, then fill in the fields on the Create New Topic Replication form.

    You can select a topic replication to view its name, direction, replication, topic name, ServiceNow topic, status, error message (if any), if it's active, and if it's being tracked in the current update set. You can also see any associated Message Replication statistics.