Google Tasks Spoke

  • Release version: Xanadu
  • Updated September 2, 2025
  • 4 minutes to read
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    Summary of Google Tasks Spoke

    The Google Tasks spoke enables ServiceNow customers to manage Google Tasks and task lists directly from their ServiceNow instance. This integration facilitates task automation by connecting ServiceNow workflows with Google Tasks through the Integration Hub, requiring an active Integration Hub subscription.

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    It supports API version v1 and the latest spoke version is 1.4.0. The spoke includes sample subflows and predefined actions to streamline task and task list management.

    Key Features

    • Task Management Actions: Create, update, delete, complete, and retrieve tasks within Google Tasks lists.
    • Task List Management Actions: Create, update, delete, and retrieve task lists in Google Tasks.
    • Sample Subflows: Draft subflows such as moving ServiceNow attachments to Google Tasks are provided as templates and can be customized after copying to a new application scope.
    • AI Agents: Standalone AI agents assist with task and task list management operations using large language model instructions, enhancing automation capabilities. These agents require ServiceNow Xanadu Patch 9 or later.

    Practical Setup and Use

    • Google Developer Console: Customers must create a custom app in the Google Developers Console to establish the connection.
    • Connection and Credential Management: Integration Hub uses aliases to handle OAuth credentials and connection details, simplifying management across multiple environments without requiring updates to individual actions if credentials change.
    • MID Server Support: REST calls to Google Tasks can be executed either directly on the instance or optionally via a MID Server, with configuration managed through connection records and selection attributes.

    What Customers Can Expect

    • Seamless integration of Google Tasks functionality within ServiceNow workflows, enabling automation of task and task list operations.
    • Prebuilt actions and AI agents that reduce manual effort and improve efficiency in managing tasks across platforms.
    • Flexibility to customize and extend sample subflows to meet specific business needs.
    • A streamlined credential and connection management experience, minimizing administrative overhead.

    Manage Google tasks and list from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Supported versions

    API version v1.

    Spoke version

    Google Tasks spoke v1.4.0 is the latest version.

    Spoke subflows

    The Google Tasks spoke provides sample subflows in the draft state to demonstrate automating Google Tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:

    Subflow Description
    Move a ServiceNow attachment to Google Tasks Copies an attachment from ServiceNow to Google Tasks.

    Spoke actions

    The Google Tasks spoke provides actions to automate Google Tasks when events occur in ServiceNow. Available actions include:

    Category Action Description
    Task Management Complete Task Mark a task complete in a task list.
    Create Task Create a task in a task list.
    Delete Task Delete a task from a task list.
    Get Task Retrieve details of a specified task from a task list.
    Look Up Tasks Retrieve details of specified tasks from a task list.
    Update Task Update details of the specified task in a task list.
    Task List Management Create Task List Create a task list in your Google Tasks account.
    Delete Task List Delete the specified task list.
    Get All Task Lists Retrieve the details of all task lists in your Google Tasks account.
    Get Task List Retrieve details of a specified task list.
    Update Task List Update details of a specified task list.

    Available AI agents

    Install Now Assist for Integration Hub and start using the available AI agents. For more information, see Now Assist for Integration Hub.

    This spoke provides standalone AI agents that mimic human-like intelligence to perform tasks in your ServiceNow instance.
    • In the ServiceNow agentic system, you can create an agentic workflow that comprises of a set of large language model (LLM) instructions along with one or more standalone AI agents to execute an objective. See Create an agentic workflow for information about adding AI agents to create agentic workflows as per your requirement and provide the required trigger.

      You can also search for other available AI agents and add them to your agentic workflow. See Find AI agents for more information.

    • You can create a clone of the required spoke AI agent and customize it as per your requirement. See Duplicate an AI agent for more information about creating a clone.
    • See Now Assist AI agents for information about AI agents.
    Available AI agents include:
    AI agent Description
    Google Tasks Task Management AI Agents Manages task management tasks (that is, get a tasklist ID from a tasklist name, delete a task, get a task, update a task, create a task, complete a task) in Google Tasks.
    Note:
    This AI agent is supported on Xanadu Patch 9 and later releases.
    Google Tasks Tasklist Management AI Agents Manages tasklist management tasks (that is, update a tasklist, delete a tasklist, get a tasklist, create a tasklist, get all tasklists, get a tasklist ID from a tasklist name) in Google Tasks.
    Note:
    This AI agent is supported on Xanadu Patch 9 and later releases.
    Google Tasks AI Agents Retrieves tasklist ID from a tasklist name from Google Tasks.
    Note:
    This AI agent is supported on Xanadu Patch 9 and later releases.
    Looking for an AI agent?
    • There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available on your instance, see Find AI agents.
    • To find agents that might not be installed on your instance, visit the AI Agent Marketplace on the ServiceNow Store.
    Note:
    Ensure that the user running an AI agent has the required roles and permissions to access data or perform operations on data in the table that is associated with the AI agent.

    Google Tasks spoke account requirements

    The Google Tasks spoke requires a custom app that you create in the Google Developers Console.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up Google Tasks spoke.

    MID Server requirements

    These actions use REST calls that can run either on an instance or, optionally, through a MID Server. Use the connection record associated with the Google Tasks alias to configure where actions run and, if needed, specify MID Server selection attributes. For more information, see MID server.

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.