Microsoft Azure Blob Storage Spoke

  • Release version: Xanadu
  • Updated August 3, 2023
  • 3 minutes to read
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    Summary of Microsoft Azure Blob Storage Spoke

    The Microsoft Azure Blob Storage Spoke enables ServiceNow customers to manage Azure blobs and containers directly from their ServiceNow instance. This integration streamlines operations by allowing users to automate tasks related to Azure Blob Storage.

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    Key Features

    • Integration Hub Subscription: Required for using the spoke.
    • Dependencies: Ensure essential plugins are installed, including REST and JSON Parser action steps.
    • Required Role: Users must have the Storage Blob Data Owner role in Azure to perform specific actions.
    • Subflows: Sample subflows available for automating tasks such as moving and renaming blobs.
    • Actions: A range of actions for managing blobs and containers, including attaching, copying, deleting, and creating containers.
    • Connection Management: Uses aliases to simplify connection and credential management across environments.

    Key Outcomes

    By utilizing the Azure Blob Storage Spoke, ServiceNow customers can efficiently manage blob storage operations, automate workflows, and enhance productivity within their ServiceNow environment. This integration supports seamless interaction with Azure services, ensuring that necessary access and functionality are in place for optimal performance.

    Manage Azure blobs and containers from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Azure Blob Storage spoke v2.0.0 is the latest version.

    Spoke dependencies

    If you’re having trouble installing the app, confirm that these dependent plugins are installed:
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Action Step - JSON Parser (com.glide.hub.action_step.jsonparser)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • Complex Object (com.glide.cobject)
    • IHUB Spoke Util Pack (com.snc.ihub_spoke_util_pack)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Supported versions

    This spoke was built for API version 2023-11-03, but may be compatible with later versions.

    Spoke requirements

    • Storage account in your Microsoft Azure portal for integration with your ServiceNow instance.
      Note:
      Verify that you have the Storage Blob Data Owner role.
      To assign the role:
      1. Log in to your storage account and navigate to Access Control(IAM).
      2. Select the Add a role assignment and select the Storage Blob Data Owner role.
      3. Assign access to the required Azure AD user, group, or service principle option. Select the email address of the Azure account and save the changes.

        Add the Storage Blob Data Owner role

      For more information, see Use the Azure portal to assign an Azure role for access to blob and queue data.
    • Record and save the access keys and Directory ID for later use.

    Spoke subflows

    The Azure Blob Storage spoke provides sample subflows to demonstrate automating the Azure Blob Storage tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:
    Subflow Description
    Move Blob Moves a blob from source container to destination container.
    Rename Blob Renames the specified blob.
    Look up Blobs Stream Retrieves the details of all blobs in a container.
    Look up Containers Stream Retrieves a list of containers under the specified storage account.

    Spoke actions

    The Azure Blob Storage spoke provides actions to automate Azure Blob Storage tasks when events occur in the ServiceNow AI Platform. Available actions include:

    Category Action Description
    Blob Management Attach Blob to ServiceNow Record Attaches a blob to the ServiceNow record.
    Copy Blob Copies a blob from one container to another container.
    Delete Blob Deletes the specified blob.
    Lease Blob Creates a lock on a blob for write and delete operations.
    Look up Blob Retrieves details of the specified blob.
    Look up Blobs Retrieves details of all blobs in a container.
    Release Lease on Blob Releases a lock on a blob.
    Snapshot Blob Creates a snapshot for the specified blob.
    Upload Attachment to Container Uploads a blob in specified container.
    Container Management Create Container Creates a container under the specified account.
    Delete Container Deletes a container.
    Lease Container Creates a lock on the container for delete operations.
    Look up Container Retrieves details of the specified container.
    Look up Containers Retrieves list of the containers under the specified storage account.
    Release Lease on Container Releases a lock on a container.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up the Microsoft Azure Blob Storage Spoke.