Set up Microsoft Azure Active Directory (AD).
Before you begin
Role required: Global administrator and Dynamics 365 administrator in Microsoft admin
center.
Procedure
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Open Microsoft Azure App registration page and log in using an
admin account.
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Click + New registration.
Register an application page appears.
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In the Name field, enter the name of the application
that you want to register.
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Under Supported account types, select an account with the required
organizational directory.
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Click Register.
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Open the application that you registered and go to
Overview section.
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Collect the Application (client) ID and Application (tenant) ID.
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Go to Certificates and Secrets section.
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Create a new client secret.
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Collect the client secret key.
You will need the client secret key while configuring your ServiceNow instance.
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Under API Permission, click + Add a permission and
select APIs my organization uses.
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Select Microsoft Graph and add the following Application Permissions.
Organization.Read.All
User.Read.All
Offline_access
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Select Dynamics CRM and add the following Application Permissions.
user_impersonation
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Under Grant consent, click Grant admin consent.
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In the Authentication section, under the Redirect URI, enter the redirect URI
of the ServiceNow instance.