Pluralsight Spoke

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Pluralsight Spoke

    The Pluralsight Spoke enables ServiceNow customers to manage users, courses, and learning activities within their Pluralsight Skills account directly from their ServiceNow instance. It requires an Integration Hub subscription and is compatible with the Pluralsight GraphQL API version v1, with potential future compatibility.

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    Key Features

    • Integration Requirements: Ensure the following plugins are installed for successful integration:
      • Complex Object (com.glide.cobject)
      • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
      • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamicinputs)
      • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.actionstep.rest)
      • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.actiontype.datastream)
    • Automated Actions: The spoke includes several actions for automating Pluralsight tasks, such as:
      • Look up Courses
      • Retrieve Learning Status for Course/User
      • Manage Skill Assessments and Skill IQ Summary
      • Create, Deactivate, and Invite Users
      • Look up Users

    Key Outcomes

    By utilizing the Pluralsight Spoke, ServiceNow customers can streamline their learning management processes, automate user management, and gain insights into course and skill assessments. This integration enhances operational efficiency, allowing organizations to effectively manage their learning resources from a single platform.

    Manage users, learning, courses, and so on in the Pluralsight Skills account from your ServiceNow instance.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    Pluralsight spoke v1.2.0 is the latest version.

    Supported versions

    This spoke was built for Pluralsight GraphQL API version v1, but may be compatible with other future API versions.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:
    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
    Note:
    Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

    Spoke actions

    The Pluralsight spoke provides actions to automate Pluralsight tasks when events occurs in your ServiceNow instance. Available actions include:

    Category Action Description
    Course Management Look up Courses Retrieves details of the specified Pluralsight courses.
    Learning Management Look up Learning Status for Course Retrieves the learning status of the specified Pluralsight course.
    Look up Learning Status for User Retrieves the learning status for the specified Pluralsight user.
    Look up Learning Status Data Stream Retrieves the learning status of the specified course in Pluralsight.
    Skill Management Look up Skill Assessment Results Retrieves the skill assessment results in Pluralsight.
    Note:
    • Pluralsight Enterprise Plan is required to use this action.
    • The action output, Attempt Number starts with 0 and this value is synchronised with value from Pluralsight.
    Look up Skill Assessments Retrieves the list of all available skill assessments in Pluralsight that can be taken by a user.
    Look up Skill IQ Summary Retrieves the skill IQ summary in Pluralsight.
    User Management Create User Creates a user in Pluralsight.
    Note:
    API key must have the write permission to perform this action.
    Deactivate User Removes a user’s license from plan in Pluralsight.
    Note:
    API key must have the write permission to perform this action.
    Invite User Invites the specified user to a plan in Pluralsight.
    Note:
    API key must have the write permission to perform this action.
    Look up Users Retrieves details of the users in Pluralsight.
    See Set up the Pluralsight spoke for information about setting up the Pluralsight spoke.