Service Graph Connector for Jamf properties

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for Jamf Properties

    The Service Graph Connector for Jamf allows users to control connection behaviors through specific properties. These properties dictate how data is imported and how authentication is handled, enabling effective integration with Jamf systems.

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    Key Features

    • Connection Properties: Access the properties via the Service Graph Connection Properties table to manage your connections.
    • Authentication Types: Choose between Basic, Bearer, or OAuth authentication methods, with Bearer as the default for out-of-the-box connections.
    • Import Options: Configure whether to import only managed application records or all records by setting the importmanagedappsonly property.
    • Delta Import for Computers and Mobile Devices: Enable delta imports to only pull changes since the last import, optimizing data synchronization for computers and mobile devices.
    • API Usage: Specify which API to use for querying mobile device records, choosing between the Jamf Pro API for improved performance or the Jamf Classic API.

    Key Outcomes

    By properly configuring these properties, ServiceNow customers can enhance their integration with Jamf, ensuring efficient data synchronization, optimized performance, and tailored authentication methods suited to their operational needs.

    Service Graph Connector properties control the behavior of connections.

    Connection properties

    These connection properties are available for the Service Graph Connector for Jamf.
    Note:
    To open the Service Graph Connection Properties [sn_cmdb_int_util_service_graph_connection_property] table for the connector, navigate to All > Service Graph Connectors > Jamf > Connections, and select the connection name. The connection properties are displayed in the Service Graph Connection Properties related list.
    Table 1. Connection properties for Service Graph Connector for Jamf
    Property Description

    auth_type

    		 Set the property to basic to use Basic authentication for the connection. This authentication type uses a user name and password.

    Set the property to oauth to use Client credentials (OAuth 2.0) authentication for the connection. This authentication type uses a client ID and client secret.

    The default Bearer token authentication type uses a user name and password to retrieve a token for subsequent connection requests.

    • Type: basic | bearer | oauth
    • Default value: bearer
    Note:
    • For an OOB default connection, any of the three authentication types can be used.
    • For additional connections (multi-instance), only the Basic and Bearer authentication types can be used. To use the Client credentials (OAuth 2.0) authentication type, follow the guided setup to configure client authentication credentials for the connection. See Configure Service Graph Connector for Jamf using the guided setup.

    import_managed_apps_only

    		 Set the property to true to import only managed application records.

    When the property is set to false, all application records are imported.

    • Type: true | false
    • Default value: false

    is_delta_enabled_for_computers

    		 Set the property to true to enable the SG-Jamf Computers data source to pull only the changes (delta) between consecutive imports.

    When the property is set to false, a full import is performed with every pull.

    Note:
    This property is available only if the use_jamf_pro_api property is set to true.
    • Type: true | false
    • Default value: false

    See Configuring data synchronization in Service Graph Connector for Jamf.

    is_delta_enabled_for_mobiles

    		 Set the property to true to enable the SG-Jamf Mobile Devices data source to pull only the changes (delta) between consecutive imports.

    When the property is set to false, a full import is performed with every pull.

    Note:
    This property is available only if the use_jamf_mobile_pro_api property is set to true.
    • Type: true | false
    • Default value: false

    See Configuring data synchronization in Service Graph Connector for Jamf.

    use_jamf_mobile_pro_api

    		 Set the property to true to use the Jamf Pro API for querying Jamf mobile device records. Set the property to false to use the Jamf Classic API.
    Note:
    The Jamf Pro API is supported by Jamf version 11.4 and higher. The Jamf Pro API supports pagination of response data and provides performance improvement compared to the Jamf Classic API.
    • Type: true | false
    • Default value: null

    use_jamf_pro_api

    		 Set the property to false to use the Jamf Classic API instead of the Jamf Pro API for querying Jamf mobile device records.

    When the property is set to true, the Jamf Pro API is used for querying Jamf mobile device records.

    Note:
    The Jamf Pro API is supported by Jamf version 11.4 and higher. The Jamf Pro API supports pagination of response data and provides performance improvement compared to the Jamf Classic API.
    • Type: true | false
    • Default value: true