In the Service Catalog, the
default quantity choices are 1–10. You can configure the quantity selector with additional
choices. This configuration is also applicable in Service Portal.
Before you begin
Role required: admin
Procedure
-
Navigate to .
-
Search for the table sc_cart_item and the element quantity.
The existing quantity choices appear.
-
Add quantity choices, modeling them after the existing ones.
To reduce the quantities available for catalog items, delete the relevant
quantity records. For example, to reduce the quantity range to 1-3, delete
the records for 4 and 5.
To restrict the roles allowed to change quantities, edit the List
of roles (comma-separated) that can use the quantity selector in the
shopping cart (glide.sc.allow.quantity)
service catalog property. For example, you can limit this ability to the
admin and catalog_admin roles.