Configure Service Catalog status screens

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can configure shopping cart status screens for desktop and Classic Mobile orders.

    Configure desktop order status screen

    Using Service Catalog, customize the order status screen that is displayed on desktops.

    Before you begin

    Role required: admin, catalog_admin

    Procedure

    1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
    2. Open the Order Status Screen record.
    3. You can add/remove components, columns, buttons, and rename labels.
      See Configure cart layout.
    4. Click Update.
      Figure 1. Order status screen on a desktop

    Configure Classic Mobile order status screen

    Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices.

    Before you begin

    Role required: admin, catalog_admin

    About this task

    You cannot modify widget macros or button labels on Classic Mobile devices.

    Procedure

    1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
    2. Open the Order Status Screen (Classic Mobile) record.
    3. You can add/remove components and buttons.
    4. Click Update.
      Figure 2. Order status screen on Classic Mobile