Service Graph Connector for Infoblox properties

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for Infoblox properties

    The Service Graph Connector for Infoblox enables integration of Infoblox network data into the ServiceNow CMDB. It provides configurable properties that control how data is imported and processed, allowing you to tailor the connector behavior to your network environment and data requirements.

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    Connection Properties

    These properties define the connection settings for the Infoblox API and specify which network views to import:

    • apiversion: Defines the Infoblox API version used by the connector.
    • networkview: Specifies a comma-separated list of Infoblox Network Views to import data from. Leaving this empty imports data from all network views.

    These settings are accessible via the Service Graph Connection Properties related list for the Infoblox connector in ServiceNow.

    System Properties

    System properties control the operational aspects of data loading and IP address import behavior:

    • sninfobloxinteg.parallelloadingpartitionsize: Sets the maximum number of networks processed per partition to optimize data loading performance, with a maximum value of 150.
    • sninfobloxinteg.defaultgetipaddress: Determines whether IP address details are retrieved by default for newly imported networks (true or false). When true, IP addresses are fetched unless excluded; when false, IP addresses are excluded unless specifically included.
    • sninfobloxinteg.includednetworkregex: Defines a pipe-delimited list of IP addresses to include in the import when defaultgetipaddress is false.
    • sninfobloxinteg.excludednetworkregex: Defines a pipe-delimited list of IP addresses to exclude from the import when defaultgetipaddress is true.

    Note that proper configuration of included and excluded IP address lists is important to avoid system property cache invalidation. Guidance is available in the Now Support Knowledge Base.

    Practical Implications for ServiceNow Customers

    By configuring these properties, you can precisely control what Infoblox network data is imported, manage performance of data loading, and ensure accurate and efficient synchronization of IP address information in your CMDB. This enables better asset management, network visibility, and operational insight within ServiceNow.

    Service Graph Connector for Infoblox properties control the behavior of the connector.

    Connection properties

    These connection properties are available for the Service Graph Connector for Infoblox.
    Note:
    To open the Service Graph Connection Properties [sn_cmdb_int_util_service_graph_connection_property] table for the connector, navigate to All > Service Graph Connectors > Infoblox > Connections, and select the connection name. The connection properties are displayed in the Service Graph Connection Properties related list.
    Table 1. Connection properties for Service Graph Connector for Infoblox
    Property Description

    api_version

    		 Version of the Infoblox API.

    network_view

    		 Enter the names (as a comma-separated list) of the Infoblox Network Views from which data is to be imported.
    Note:
    If a value isn't specified for this property, data is imported from all Infoblox network views.
    • Type: string
    • Default value: empty

    System properties

    These system properties are available for the Service Graph Connector for Infoblox.
    Note:
    To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.
    Table 2. System properties for Service Graph Connector for Infoblox
    Property Description

    sn_infoblox_integ.parallel_loading_partition_size

    		 Set the maximum number of networks that each partition processes.

    The maximum value that can be set for this property is 150.

    • Type: integer
    • Default value: empty
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.default_get_ip_address

    		 Set a global default value for the Get IP Address option.

    When the value is set to true, all newly imported networks automatically retrieve IP address details. You can specify which IP addresses are to be excluded from the import by using the sn_infoblox_integ.excluded_network_regex system property.

    When the value is set to false, networks don't retrieve IP addresses by default. You can specify which IP addresses are to be imported by using the sn_infoblox_integ.included_network_regex system property.

    • Type: true | false
    • Default value: false
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.included_network_regex

    		 Enter the list of IP addresses to be imported. Specify the list in pipe-delimited string format.

    For information about configuring this property to prevent system property cache invalidation, see the Configure Service Graph Connector for Infoblox [KB2523896] article in the Now Support Knowledge Base.

    • Type: string
    • Default value: empty
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.excluded_network_regex

    		 Enter the list of IP addresses to be excluded from the import. Specify the list in pipe-delimited string format.

    For information about configuring this property to prevent system property cache invalidation, see the Configure Service Graph Connector for Infoblox [KB2523896] article in the Now Support Knowledge Base.

    • Type: string
    • Default value: empty
    • Location: System Property [sys_properties] table

    Related content

    Data mapping for Service Graph Connector for Infoblox

    CMDB classes targeted in Service Graph Connector for Infoblox