Service Graph Connector for GCP

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for GCP

    The Service Graph Connector for GCP allows ServiceNow users to ingest Configuration Management Database (CMDB) data from Google Cloud Platform (GCP) projects via REST APIs. This connector facilitates real-time visibility into cloud resources, their identities, relationships, and state without requiring a MID Server or agents.

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    Key Features

    • Streamlined Onboarding: Quickly set up the connector using minimal credentials.
    • End-to-End Data Coverage: Achieve comprehensive data visibility without individual scanning.
    • Performance at Scale: Designed to handle large volumes of data efficiently.
    • Configuration Management: Use the SGC Central view in the Service Graph Workspace or CMDB Workspace for connection management, as guided setup will be deprecated.
    • CMDB Integrations Dashboard: Monitor integration status, results, and errors through a centralized dashboard.
    • BYOL and BYOS Support: Support for bringing your own licenses/subscriptions for specific Linux services, with license information stored in the Key Value table.

    Key Outcomes

    By utilizing the Service Graph Connector for GCP, customers can effectively manage their cloud resources, ensuring data accuracy in the CMDB. After installing the connector, it is crucial to synchronize newly added data sources using the guided setup. Additionally, monitoring capabilities through the CMDB Integrations Dashboard enhance oversight and troubleshooting of integration processes. This connector ultimately leads to improved operational efficiency and resource management within ServiceNow.

    Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs.

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    Key features

    • Get started quickly with a streamlined onboarding process.
    • Use only the credentials you need.
    • No MID Server required.
    • Get end-to-end data coverage.
    • No agents or individual scanning needed.
    • Performant at scale.

    Supported versions

    Table 1. Versions
    GCP ServiceNow
    Last tested on February 26, 2026
    • Yokohama
    • Zurich
    • Australia

    Use cases

    You can use the Service Graph Connector for GCP to get visibility into cloud resource identities, relationships, and state in real-time.

    Important information for upgrading Service Graph Connector for GCP

    After you've installed the latest version of the Service Graph Connector for GCP, you must synchronize the newly added data sources. Use the Advanced Setup section in the guided setup to synchronize data sources. For more information, see Configure Service Graph Connector for GCP.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure Service Graph Connector for GCP using SGC Central.
    Important:
    Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecation.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring GCP integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

    BYOL and BYOS support

    Bringing your own licenses (BYOL) or bringing your own subscriptions (BYOS) is the process of bringing previously purchased on-premises licenses or subscriptions to Google Cloud. The connector supports the BYOL and BYOS of the Image CIs for the Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on Google Cloud. The connector populates the Key Value [cmdb_key_value] table with the licensing information. Depending on the platform usage, the key is set to either Windows_OS_License_Type_automatic or Linux_OS_License_Type_automatic, and the key value is set to either BYOL or BYOS.