Now Assist for Enterprise Asset Management (EAM) release notes
The ServiceNow® Now Assist for Enterprise Asset Management (EAM) application brings agentic AI to Enterprise Asset Management. Now Assist for EAM is a new application in the Australia release.
Now Assist for EAM highlights for the Australia release
- Streamline the enterprise asset request process by using the help manage enterprise asset requests agentic workflow.
- Automatically generate troubleshooting, diagnostics, and repair instructions for your enterprise asset repairs by using the help repair enterprise assets agentic workflow.
See for more information.
Now Assist for EAM features
- Early Availability
- Automate enterprise asset sourcing by using an agentic workflow
- Use the help manage enterprise asset requests agentic workflow to automate the process of sourcing assets for your enterprise asset requests. The workflow uses AI agents to fulfill these requests by allocating assets from local stockrooms, creating transfer orders to move assets between stockrooms, or generating purchase orders for the requested assets.
- Automatically generate instructions for enterprise asset repairs by using an agentic workflow
- Use the help repair enterprise assets agentic workflow, which is driven by AI agents, to automatically generate step-by-step troubleshooting, diagnostics, and repair instructions for your enterprise asset repairs in real time.
Activation information
Install Now Assist for EAM by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Plugin information
- New plugins
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The following plugins are new in Australia:
Now Assist for Enterprise Asset Management (EAM) (sn_eam_now_assist): Provides agentic workflows that help you complete Enterprise Asset Management processes efficiently using AI agents.