---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Event Management release notes

# Event Management release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The ServiceNow®
Event Management application helps you to identify health issues across the datacenter on a single management console. Event Management was enhanced and updated in the Australia release.

## Event Management highlights for the Australia release {#event-management-rn__event-management-rn-highlights}

* Streamline Event Management setup with the new AI-guided Implementation Planner, helping admins configure ITOM AIOps faster and more accurately.
* Enable smarter alert grouping based on CMDB service relationships, with thresholds and seed prerequisites to reduce noise and improve operational efficiency.
* Enhance alert grouping by unifying Health Log Analytics and Event Management alerts, helping you reduce noise and act on alerts with greater confidence.
* Support OpenTelemetry (OTel) metrics through the MID Server API to simplify metric ingestion and enhance anomaly detection capabilities.
{#event-management-rn__ul_yhb_plx_w2c}  

[ServiceNow Store updates for Event Management and Service Operations Workspace](https://store.servicenow.com/store/apps?q=ITOM)
:   Some apps are updated monthly or quarterly via the ServiceNow Store. For information about cumulative release notes and compatibility information, see the ServiceNow Store version details:

    * [Event Management](https://store.servicenow.com/store/app/e1a9af221b246a50a85b16db234bcbcb#releaseNotes)
    * [Integrations Launchpad](https://store.servicenow.com/store/app/a21ae3e21b246a50a85b16db234bcb4d#releaseNotes)
    * [Express List](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)
    * [Alert Automation](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)
    * [Service Operations Workspace (SOW) for ITOM](https://store.servicenow.com/store/app/98e8672e1be06a50a85b16db234bcb52#releaseNotes)
    {#event-management-rn__ul_gwv_fww_13c}

See [Event Management](https://www.servicenow.com/docs/access?context=c_EM&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) or [Service Operations Workspace for ITOM](https://www.servicenow.com/docs/access?context=sow-landing-page-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) for more information.{#event-management-rn__event-management-rn-highlights-3}
Wichtig:  
Event Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Australia release {#event-management-rn__event-management-rn-new-features}

[Unified alert grouping across Event Management and HLA](https://www.servicenow.com/docs/access?context=group-alert-sow-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
:   Improve alert quality, reduce noise, and achieve higher compression to act faster on issues by grouping Health Log Analytics and Event Management alerts.

[Create Enrich automation](https://www.servicenow.com/docs/access?context=enrich-alert-sow-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)Explicit node-based control for CI binding
:   Increase binding accuracy and reliability and improve alert-to-CI binding with explicit node-based control, configurable node-field usage, enhanced mapping logic, and backward-compatible updates.

## UI changes {#event-management-rn__event-management-rn-ui-changes}

Coral theme
:   The Coral theme has been improved to enhance usability across web, mobile, and portal experiences that use Next Experience and Core UI:

    * A fully overhauled color system for smoother gradients and better contrast.
    * Softer outlines and more rounded components for a modern, accessible look.
    * A significantly improved dark mode with deeper blue tones for reduced eye strain.
    * New AI gradient styles and subtle animations to highlight intelligent features.
    * Smarter focus behavior that reduces visual clutter for mouse users.
    {#event-management-rn__ul_x41_grj_zhc}

## Deprecations {#event-management-rn__event-management-rn-deprecations}

* Alert Clustering Definitions (ACD) have been deprecated and fully replaced by Alert Automation in Service Operations Workspace. All existing configurations remain supported with full feature parity.
* Service Management Dashboard is now deprecated and no longer supported or available for new activation. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base.
{#event-management-rn__ul_ilz_3qz_33c}

## Activation information {#event-management-rn__event-management-rn-activation}

Event Management is available with activation of the Event Management plugin (com.glideapp.itom.snac). For details, see [Request Event Management](https://www.servicenow.com/docs/access?context=t_EMActivatePlugin&version=australia&pubname=australia-it-operations-management&ft:locale=en-US).{#event-management-rn__event-management-rn-activation-1}

## Related ServiceNow applications and features {#event-management-rn__event-management-rn-related-apps}

[Metric Explorer](https://www.servicenow.com/docs/access?context=agent-workspace-ops-intelligence&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)
:   ServiceNow®
    Agent Workspace for [Metric Intelligence](https://www.servicenow.com/docs/access?context=operational-metrics&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) provides a central interface that enables you to view the health of a CI associated with an alert. Health details for a CI include various metric charts with control bounds and
    aggregations for single score charts.

