---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Browser requirements for all Australia features and products

# Browser requirements for all Australia features and products {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Cumulative release notes summary on browser requirements for Australia features and
products.
Several products have specific browser requirements. Review this information to ensure you are using the correct browsers and browser versions. {#rn-summary-browser-reqs__rn-summary-browser-table__entry__2}

| Application or feature | Details |
|-|-|
| AI Control Tower | The AI Control Tower application supports all the browsers. |
| AI Search | AI Search doesn't support Internet Explorer. |
| AI Search Admin | AI Search Admin doesn't support Internet Explorer. |
| Advanced Work Assignment (AWA) | Advanced Work Assignment doesn't support mobile devices or Microsoft Edge browsers. Instead, use Microsoft Edge - Chromium or one of the other supported browsers that are listed in [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Agent experience for CSM | ServiceNow workspaces don't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge - Chromium or one of the other supported browsers listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
| Agentic Desktop | Now Assist AI agents support various browsers, including Google Chrome and Microsoft Edge. Now Assist AI agents aren't supported in Internet Explorer. |
| Configurable Workspace | Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Data Management for CSM | Starting with the Australia release, data management for Customer Service Management doesn't support mobile devices and Internet Explorer. For more information, see [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Digital End-User Experience | Enable the DEX browser extension to monitor web applications for various operational or performance-based metrics on your system. For more information, see [Enable DEX browser extension](https://www.servicenow.com/docs/access?context=enable-dex-browser-extension&version=australia&pubname=australia-it-service-management&ft:locale=en-US). |
| Intelligence for CSM | ServiceNow workspaces don't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge - Chromium or one of the other supported browsers listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
| MCP Server Console | <br /> |
| Manufacturing Commercial Operations | ServiceNow workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge - Chromium or one of the other supported browsers listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
| Next Experience | The Australia release doesn't support Internet Explorer 11. The iOS version of Firefox is also not supported. |
| Next Experience Developer (NED) Tools | Next Experience Developer Tools requires Google Chrome. |
| Now Assist | Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Internet Explorer. |
| Now Assist for Legal Service Delivery (LSD) | To see the list of supported browsers for Now Assist for Legal Service Delivery (LSD), see [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Now Assist for SFA | <br /> |
| Now Assist for Zero Copy Connector | Add any browser requirements here or delete the section. |
| Now Assist in AI Search | <br /> |
| Now Assist in Virtual Agent | <br /> |
| Policy and Compliance Management | Policy and Compliance Management supports the latest public release and the two preceding versions of the following web browsers: * Google Chrome * Firefox and Firefox Extended Support Release (ESR) * Microsoft Edge Chromium * Safari 12.0 and later versions {#rn-summary-browser-reqs__ul_b5x_f4r_tfc} |
| RPA Hub | ServiceNow workspaces don't support mobile devices. For more information about the list of supported browsers, see [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Return Merchandise Authorization | Starting with the Zurich release, RMA Case Management for Sales and Order Management doesn't support mobile devices and Internet Explorer. For more information, see [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Self-service and omnichannel engagement for CSM | Starting with the Australia release, self-service and omnichannel application don't support Internet Explorer. For more information, see [Browser support](https://servicenow-prod.fluidtopics.net/~fQoOSD~o_Lcm3WVKBhT6g "Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation."). |
| Table Builder | Internet Explorer isn't supported. |
| UI Builder | Internet Explorer isn't supported for UI Builder |
| Zero Copy Connector for ERP | Add any browser requirements here or delete the section. |
[ ]

{#rn-summary-browser-reqs__rn-summary-browser-table}

