---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Recommended Actions for HRSD release notes

# Recommended Actions for HRSD release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
Recommended Actions for HRSD application provides real‑time actionable guidance and relevant resources that help HR agents resolve cases more quickly. Recommended Actions for HRSD is a new application in the Australia release.

## Recommended Actions for HRSD highlights for the Australia release {#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-highlights}

Provide relevant resources and recommendations to HR agents for speedy resolution of HR cases.{#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-highlights-1}

See [Exploring Recommended Actions for HRSD](https://www.servicenow.com/docs/access?context=explore-recommended-actions-hrsd&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) for more information.{#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-highlights-2}
Wichtig:  
Recommended Actions for HRSD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Recommended Actions for HRSD features {#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-new-features}

[Recommended Actions for HRSD](https://www.servicenow.com/docs/access?context=recommended-actions-hrsd&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
:   Help HR agents resolve cases more quickly by listing relevant KB articles and similar cases in the context of the current case. Provide agents with an optimal action such as a suggestion to add an approval to the case if
    needed.

## Activation information {#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-activation}

Install Recommended Actions for HRSD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-activation-1}

## Related ServiceNow applications and features {#recommended-actions-hrsd-rn__recommended-actions-hrsd-rn-related-apps}

[Agent Workspace for HR Case Management](https://www.servicenow.com/docs/access?context=agent-ws-hr-case-mgmt-landing-page&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
:   The ServiceNow®
    Agent Workspace for HR Case Management application enables you to interact with employees, respond to inquiries, and resolve issues quickly.