---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Service Portal release notes

# Service Portal release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The ServiceNow®
Service Portal application enables you to build mobile-friendly self-service experiences for your customers and employees with a modular portal framework. Service Portal was enhanced and updated in the Australia release.

## Service Portal highlights for the Australia release {#service-portal-rn__service-portal-rn-highlights}

* View the updated user interface for the Service Portal New Organization Chart widget. It includes additional display configurations, such as default and secondary field names.
* Use portal-specific authentication methods to allow users access to different portals without having to customize Service Portal authentication.
* Enhance Service Portal accessibility navigation for screen readers by using semantic tags.
* Use a Coral dark theme on a portal to improve focus, readability, and accessibility.
* Create theme variants for the Service Portal themes to tailor the visual experience for your users.
{#service-portal-rn__ul_d2b_l4t_3hc}

See [Service Portal](https://www.servicenow.com/docs/access?context=c_ServicePortal&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US) for more information.{#service-portal-rn__service-portal-rn-highlights-2}
Wichtig:  
Service Portal is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Australia release {#service-portal-rn__service-portal-rn-new-features}

[New Organization Chart widget](https://www.servicenow.com/docs/access?context=new-organization-chart-widget&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)

:   Use the Service Portal New Organization Chart widget to show additional display configurations, such as default and secondary field names, location, department, and so on, to gain visibility into employees within
    their organization.

[Create a portal](https://www.servicenow.com/docs/access?context=create-a-portal&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
:   Configure and apply different authentication configurations for each portal to enable different login experiences for each portal. For example, you can set an authentication method like Okta for an internal employee portal or use Microsoft Azure for an external
    portal.

## UI changes {#service-portal-rn__service-portal-rn-ui-changes}

[Create a portal theme](https://www.servicenow.com/docs/access?context=c_CustomCSS&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)

:   Create theme variants for Service Portal themes to tailor the visual experience for your users, which can help you match your brand.

## Activation information {#service-portal-rn__service-portal-rn-activation}

Service Portal is a ServiceNow AI Platform feature that is active by default.{#service-portal-rn__service-portal-rn-activation-1}

## Accessibility information {#service-portal-rn__service-portal-rn-accessibility}

[Enable dark theme](https://www.servicenow.com/docs/access?context=enable-dark-theme&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)

:   Use the Dark theme in Service Portal to improve focus and provide better accessibility support. This option is commonly used to alleviate eye strain and improve readability.

:   Add and edit more semantic tags within the Service Portal Designer to define key areas of a portal to support clearer navigation and descriptions for screen readers. This update helps users who are blind or have low vision by making it easier for
    assistive technology to identify and understand different sections of each page.

## Related ServiceNow applications and features {#service-portal-rn__service-portal-rn-related-apps}

[Sitemap Generator](https://www.servicenow.com/docs/access?context=sitemap-generator&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
:   Define and automatically generate XML sitemaps to improve the search engine optimization (SEO) of your public portal pages.

[Now Assist
AI agents](https://www.servicenow.com/docs/access?context=na-ai-agents&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   AI agents can perform tasks that range from simple automated responses to complex problem solving. By using AI agents, you can reduce the workloads of your live agents and help increase their productivity.

[AI Search](https://www.servicenow.com/docs/access?context=overview-ais&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   The ServiceNow®
    AI Search application provides a consumer-grade search experience for ServiceNow AI Platform® users.

[Authentication](https://www.servicenow.com/docs/access?context=c_Authentication&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Authentication in ServiceNow validates the identity of a user who accesses an instance, and then authorizes the user to features that match the user's role or job function.