---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Operational Technology Incident Management release notes

# Operational Technology Incident Management release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
Operational Technology Incident Management application enables engineers to resolve Operational Technology (OT) device and production process issues. Operational Technology Incident Management was enhanced and updated in the Australia release.

## Operational Technology Incident Management highlights for the Australia release {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-highlights}

Report an OT incident without an OT incident role using the Employee Center for OT.{#operational-technology-incident-management-rn__operational-technology-incident-management-rn-highlights-1}

See [Operational Technology Incident Management](https://www.servicenow.com/docs/access?context=operational-technology-incident-management-landing-page&version=australia&pubname=australia-operational-technology&ft:locale=en-US) for more information.{#operational-technology-incident-management-rn__operational-technology-incident-management-rn-highlights-2}
Wichtig:  
Operational Technology Incident Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Australia release {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-new-features}

[Use the Employee Center for OT to report an OT incident](https://www.servicenow.com/docs/access?context=report-ot-incident-in-ot-employee-portal&version=australia&pubname=australia-operational-technology&ft:locale=en-US)
:   Create an OT incident as a user without an OT incident role with the Report OT incident item in the Employee Center for OT.

## UI changes {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-ui-changes}

[Catalog item for reporting an OT incident](https://www.servicenow.com/docs/access?context=report-ot-incident-in-ot-employee-portal&version=australia&pubname=australia-operational-technology&ft:locale=en-US)
:   The Report OT incident item has been added to the OT Service Catalog for use in the Employee Center for OT.

## Changed in this release {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-changed-features}

[Admin role dependency](https://www.servicenow.com/docs/access?context=granular-admin-roles&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Several new granular admin roles have been added, which enable developers to complete administrative configuration tasks without requiring the full admin role.

## Activation information {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-activation}

Install Operational Technology Incident Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#operational-technology-incident-management-rn__operational-technology-incident-management-rn-activation-1}

## Related ServiceNow applications and features {#operational-technology-incident-management-rn__operational-technology-incident-management-rn-related-apps}

[IT Service Management](https://www.servicenow.com/docs/access?context=r_ITServiceManagement&version=australia&pubname=australia-it-service-management&ft:locale=en-US)
:   When integrated with Operational Technology Incident Management, the ServiceNow
    IT Service Management application enables engineers to resolve OT device and production process issues.

[Industrial Process Manager](https://www.servicenow.com/docs/access?context=industrial-process-manager-overview&version=australia&pubname=australia-operational-technology&ft:locale=en-US)
:   Use the ServiceNow
    Industrial Process Manager application to create the ISA-95 Equipment Model data foundation that is required for the ServiceNow
    Industrial solution, enabling you to create your own version of the equipment models in each of your industrial solution sites.