---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Purchase Order Management release notes

# Purchase Order Management release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

The ServiceNow®
Purchase Order Management application helps you identify, track, and resolve anomalies or irregularities in the purchase order (PO) execution process. Purchase Order Management was enhanced and updated in the Australia
release.

## Purchase Order Management highlights for the Australia release {#purchase-order-management-rn__purchase-order-management-rn-highlights}

* Create PO exceptions from universal requests during triage.
* Create PO exception tasks and track their progress directly from the PO exception.
* Get relevant data insights with improved visualization of new purchase order exceptions and PO exception workload distribution.
* Convert supplier emails into purchase order exceptions automatically when a registered supplier contact sends emails to a supplier inbox.
* Analyze delivery gaps and view suggested edits to orders with alternative suppliers with the define purchase order exception mitigation strategy agentic workflow
{#purchase-order-management-rn__ul_dnt_tg4_jhc}

See [Purchase Order Management](https://www.servicenow.com/docs/access?context=purchase-order-mgmt-landing-page&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) for more information.{#purchase-order-management-rn__purchase-order-management-rn-highlights-2}
Wichtig:  
Purchase Order Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Australia release {#purchase-order-management-rn__purchase-order-management-rn-new-features}

[Create purchase order exception from Universal Request](https://www.servicenow.com/docs/access?context=create-po-exception-universal-req&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   Enable buyers to convert universal requests that were generated by the Create purchase order exception
    via email agentic workflow into purchase order exception records. When emails processed by the workflow lack sufficient context to be automatically converted to purchase order exception records, the workflow
    creates universal request records. After manual review, buyers can turn universal requests into purchase order exception records.

[Create and assign a purchase order exception task](https://www.servicenow.com/docs/access?context=assign-a-poe-task-to-a-collaborator&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   Create tasks directly from a purchase order exception and assign these tasks to operational buyers or collaborators. Buyers can also track tasks directly from a purchase order exception.

[Updated visualization of purchase order
exceptions](https://www.servicenow.com/docs/access?context=purch-order-exception-details&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   View the expanded New activity today section on the Purchase order management landing page, reassign exceptions, and
    view additional details in the
    Exception intelligence section. Suppliers can also apply filters to purchase order line lists, enabling quick identification of relevant
    orders.

[Automated purchase order exception creation from emails](https://www.servicenow.com/docs/access?context=convert-emails-to-exceptions&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   Convert supplier emails into purchase order exceptions when a registered supplier contact sends emails to a supplier inbox. Purchase order exceptions are created for all purchase order queries and assigned to the operational
    buyer. For queries unrelated to purchase order exceptions, a universal request record is created.

[Identify and execute mitigation strategies for purchase order exceptions](https://www.servicenow.com/docs/access?context=mitigation-strategies-for-po-exceptions&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   Use the define PO exception mitigation strategy agentic workflow to identify and execute mitigation strategies by analyzing delivery gaps and proposing order changes with alternative suppliers.

## UI changes {#purchase-order-management-rn__purchase-order-management-rn-ui-changes}

[Changes in the purchase order exception page](https://www.servicenow.com/docs/access?context=purch-order-exception-details&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)
:   The New activity today section on the Purchase Order Management landing page has been expanded to list the most recent exceptions and tasks.

    The
    Exception intelligence tab is enhanced to show the supplier spend patterns over
    time.

## Activation information {#purchase-order-management-rn__purchase-order-management-rn-activation}

Install Purchase Order Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#purchase-order-management-rn__purchase-order-management-rn-activation-1}

## Plugin information {#purchase-order-management-rn__purchase-order-management-rn-plugin-info}

New plugins{#purchase-order-management-rn__purchase-order-management-rn-new-plugins}

:   The following plugin is new in Australia:

    Now Assist for Purchase Order Management (POM) (sn_poem_gen_ai): Automates purchase order exception creation and suggests mitigation strategies for order-related issues, helping buyers resolve disruptions quickly and keep procurement operations on track.{#purchase-order-management-rn__purchase-order-management-rn-new-plugin}

## Related ServiceNow applications and features {#purchase-order-management-rn__purchase-order-management-rn-related-apps}

[Now Assist for Source-to-Pay Operations](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)

:   ServiceNow®
    Now Assist for SPO includes improved AI search, enhanced AI agents, and Summarization skills for fulfillers on the ServiceNow AI Platform.

[Source-to-Pay Operations](https://www.servicenow.com/docs/access?context=source-to-pay-operations-overview&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)

:   ServiceNow®
    Source-to-Pay Operations unifies sourcing, procurement, and payments into a single experience. It automates transaction processes, integrates with ERP systems, and accelerates implementation, enabling teams
    to optimize spend, reduce risk, and achieve their organizational ESG goals through sustainable sourcing.

[Supplier Lifecycle Operations](https://www.servicenow.com/docs/access?context=supp-mgmt-landing-page&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US)

:   ServiceNow®
    Supplier Lifecycle Operations empowers suppliers with self-service to simplify operations and improve productivity. You can effectively collaborate with suppliers, manage supplier relationships, monitor risk,
    compliance, and performance across the supplier life cycle.