View shipment details of your order from your mobile device

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • View the current status of your ordered items, along with the tracking number and carrier name, in your receipt to-dos, from your mobile application.

    Before you begin

    To view the status of your ordered items, you should have received dispatch notice regarding your orders from the supplier.

    Role required: sn_shop.shopper

    About this task

    You can view the status, tracking number, and carrier name for your ordered items that the supplier has dispatched from their end.

    Procedure

    1. Log in to your instance in the Now Mobile application.
    2. Select My Tasks.
    3. Open the receipt to-do you want to work with.
    4. On the To-do tab, select Shipment details.
      Details of the dispatched items, including tracking number, carrier name, and status, are displayed.