Purchase Order Exception

  • Release version: Australia
  • Updated June 8, 2026
  • 1 minute to read
  • Purchase order exceptions arise when a supplier cannot fulfill the agreed terms of a purchase order. Common causes include changes to delivery quantity or date, or a complete inability to fulfill the order. Operational buyers use the Purchase Order Management application to manage and resolve these exceptions.

    sn_poem_exception table

    The Purchase order exception [sn_poem_exception] table contains the following fields.

    Table 1. Purchase Order Exception table
    Field Data type Description
    Exception sub-type String Type of purchase order exception. Options are: Revised single delivery, Phased delivery, and Rejection.
    Delivery date gap Integer Difference between delivery date in the purchase order and the proposed delivery date in the exception.
    Delivery quantity gap String Difference between quantity in the purchase order and the purchase order exception.
    Rejection reason Integer Reason why a supplier can't fulfill an order.
    Days till deadline Integer Number of days remaining before the requested delivery date.
    Proposed delivery date Date Revised delivery date proposed by the supplier.
    Related PO line Reference Purchase order line number on which the exception is created.
    Proposed delivery quantity Decimal Revised delivery quantity proposed by the supplier.
    Exception type String The broad category of the purchase order exception. The exception type supported is delivery plan change.
    Supplier Reference Supplier who fulfills this order
    Requested by Reference The user that submitted the exception.
    Primary contact Reference The main point of contact for resolving this exception on the buyer side.