Purchase order exception Details page

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Details page is displayed when you select the link of a purchase order exception.

    A purchase order exception refers to any discrepancy or problem that arises during the purchase order execution process such as:

    • Price changes or surcharges: Supplier requests higher unit prices, unexpected freight duty, or handling fees.
    • Goods receipt exceptions: Wrong material or lot received, or quality issues.
    • Delivery plan exceptions: The supplier can’t deliver the full quantity or on time, or can’t deliver at all.

    On the Purchase Order Management, navigate to Lists > My work > Open purchase order exceptions. Select a purchase order exception number link from the Number column to open the purchase order exception Details page. For a description of the field values, see Purchase order exception form.

    Table 1. Purchase order exception Details page
    Option Description
    Multi-tab interface For each purchase order exception, the details are displayed in tabs. For more information, see Purchase order exception form tabs.
    Activity stream Displays processing activities, comments, and changes to the state of the exception. You can filter activities by post types, field changes, and flagged activities.
    Contextual side panel Includes options to add attachments and templates related to the purchase order exception.
    Note:
    Inactive purchase order exceptions are archived one year after their creation date and are not available for editing or action. Archived purchase order exceptions are permanently deleted after three years.