Working with tasks in Supplier Collaboration Portal header

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • View and manage exception tasks and invoice inquiry requests assigned to your supplier account using the Tasks menu in the Supplier Collaboration Portal header.

    Before you begin

    Role required: Supplier

    Procedure

    1. Navigate to the header on the Supplier Collaboration Portal home page >Tasks > My Tasks.
      Lists the Open and Completed exception tasks and invoice case tasks assigned for the logged in supplier. For more information on creating an exception task, see Work on an invoice exception.
      Note:
      You can also view My Tasks by navigating to My active items widget>Tasks tile.
    2. On the Exception task form, you can view the following details.
      OptionDescription
      Number An auto-generated number that uniquely identifies the task.
      Due Date The assigned date by which the task must be completed.
      State The current state of the task. The states are:
      • New
      • Assigned
      • Work in progress
      • Closed complete
      • Closed incomplete
      Supplier Name of the supplier
      Supplier invoice number The invoice number of the supplier invoice.
      Purchase order Purchase order number related to the invoice.
      Amount invoiced (Transaction currency) Charges applied on the invoice.
      Description Detailed description about the task.
      Activity Lists the activity postings between Accounts Payable Specialist and supplier.
      Attachments Supplier uses attachments in the form of PDF, JPEG, PNG formats.
    3. On the Invoice case task form, you can view the following.
      OptionDescription
      Number Auto-generated number that uniquely identifies the invoice case.
      Due Date The assigned date by which the task must to be completed.
      State The current state of the task. The states are:
      • New
      • Assigned
      • Work in progress
      • Closed complete
      • Closed incomplete
      Supplier invoice number The invoice number of the supplier invoice.
      Purchase order Purchase order number related to the invoice.
      Parent case Name of the parent case assigned to.
      Description Detailed description about the task.
      Activity Lists the activity postings between Accounts Payable Specialist and supplier.
      Attachments Supplier uses attachments in the form of PDF, JPEG, PNG formats.
      Supplier selects Mark complete. The status of the task changes to Closed complete. For more information on invoice case, see Using Invoice Case Management.