Now Assist for Common Finance and Supply Chain features
Summarize
Summary of Now Assist for Common Finance and Supply Chain features
Now Assist for Common Finance and Supply Chain features helps streamline the management of purchase orders, ensuring fulfillers stay informed about their status and required actions. It leverages generative AI capabilities to enhance efficiency and accuracy in financial and supply chain operations.
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Key Features
- Purchase Order Summarization: Summarizes purchase orders for better clarity and tracking.
- AI Capabilities: Utilizes artificial intelligence to provide insights and updates on purchase orders.
- Configuration Options: Allows customers to configure features to suit their specific needs.
Important Considerations
- Some features may not be available for customers in restricted environments, like FedRAMP or certain data centers.
- AI outputs may not always be accurate; human oversight is recommended for critical decision-making.
- Data processed by the application may be transferred to different regions or third-party providers, in accordance with ServiceNow’s policies.
Key Outcomes
By implementing Now Assist for Common Finance and Supply Chain features, customers can expect improved order management efficiency, better communication among teams, and a more informed decision-making process regarding financial and supply chain activities. Regular updates and documentation will provide guidance on feature availability and operational best practices.
Use Now Assist for Common Finance and Supply Chain features to summarize purchase orders and keep fulfillers informed of their status, progress, and required actions.
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AI limitations
This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.
Data processing
This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.
Data collection
ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.
For more information, see the Now Assist documentation.
You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the Now Assist Admin console. For more information, see Large language models on the ServiceNow AI Platform®.