Activate an EDL manually

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • If the Palo Alto Networks firewall administrator is not using the ServiceNow AI Platform, and you are directly notified that the Palo Alto Networks Next-Generation Firewall is configured, you can activate the External Dynamic List (EDL) manually.

    Antes de Iniciar

    In Palo Alto Networks, assign an EDL object, policy, and the source URL to the EDL you created. For more information about configuring the EDL to the Palo Alto Networks Next-Generation Firewall in Palo Alto Networks, see Configure an EDL.

    Role required: sn_si.admin

    Por Que e Quando Desempenhar Esta Tarefa

    As the ServiceNow AI Platform security incident administrator, you are notified by the Palo Alto Networks firewall administrator when the EDL configuration is complete in the Palo Alto Networks Next-Generation Firewall.

    Procedimento

    1. Navigate to All > Palo Alto Networks NGFW Integration > Firewall EDL Configuration.
      Select Firewall EDL Configuration.
    2. Select the Firewall EDL Configuration module.
    3. In the Palo Alto Networks Firewall External Dynamic Lists list, click an item in the Name column to open it.
    4. On the record that opens, select the Active check box.
      Select Active check box.
    5. Click Update.
      In the Active column of the Palo Alto Networks Firewall External Dynamic Lists list, true is displayed for the state of the EDL.
      EDL activated (true) in Active column.

    Resultado

    The EDL is activated and ready to receive EDL entries

    O que Fazer Depois

    Submit EDL entries from a security incident or from the blocklist.